International Consultant to support the Office of the Ombudsperson of Montenegro in developing a costed strategy and five-year work plan

Job
from UN Children's Fund
Closing date: 23 Oct 2019

Job title:International Consultant to support the Office of the Ombudsperson of Montenegro in developing a costed strategy and five-year work plan in the area of child right monitoring and refined working protocols for improving its processes in child rights

I. Background and Context: The rights of all girls and boys are guaranteed by the UN Convention on the Rights of the Child (CRC), and strengthening the systems for monitoring of child rights is a part of the mission of the United Nations Children’s Fund across the world. Monitoring of human rights may be described as ‘a proactive method involving the collection, verification, analysis and use of information to address human rights problems with the ultimate goal of improving protection.’ International standards obligate States to establish two different types of monitoring mechanisms: (i) well-coordinated governmental mechanism of monitoring that lies within the State structure; and (ii) an independent monitoring mechanism, the Office of Ombudsperson in the case of Montenegro. The Ombudsperson was established by the Law on the Protector of Human Rights and Freedoms of Montenegro 2003, a mandate revised in 2011 and subsequently amended in 2014 (‘Ombudsperson’s Law’). The mandate of Deputy Ombudsperson for Child Rights was expanded in 2016 to deal with matters concerning children, social protection and youth, resulting in the renaming of the office as the Deputy Ombudsperson for Child Rights, Social Protection and Youth (‘DO’). The current DO was appointed on 8 July 2016. The former DO was in this position from 29 July 2009 to 30 July 2015. The DO reports to both the Ombudsperson and Parliament. As stated in the conclusions of the Programme-Informing Evaluation of the Child Rights Monitoring System in Montenegro 2014-2017 from April 2018 (CRM Evaluation), the Office of the Ombudsperson has not yet achieved ‘A’ status with GANHRI under the Paris Principles . While important advances have been made concerning publication of its annual work reports and strong engagement with the UN Committee on the Rights of the Child, the Ombudsperson still lacks a strategic and policy framework. In addition, the Ombudsperson is not currently making full use of its statutory powers to encourage enforcement of its recommendations on children’s matters. These gaps are hindering the work of the Ombudsperson in terms of an effective, efficient, relevant and sustainable child rights monitoring mechanism. UNICEF Country Office in Montenegro is supporting the Deputy Ombudsperson for Child Rights, Social Protection and Youth in implementing recommendations of the Programme-Informing Evaluation of the Child Rights Monitoring System in Montenegro 2014-2017 for the benefit of all children in the country.

II Purpose and Objective: The purpose of the assignment is to improve a strategic and policy framework of the Office of the Ombudsperson to provide it with direction in its path towards achieving ‘A Status’ under GANHRI and fulfilling its child rights monitoring mandate, particularly with regard to the effective and efficient handling of complaints. Moreover, the strategy and action plan that are proposed by this ToR should factor in the amendments to the Ombudsperson’s Law, as mentioned in the CRM evaluation.

The overall goal of the assignment is to improve the efficiency, professionalism and impact of the Ombudsperson’s child rights field operations in implementing its monitoring mandates.

The objective of this assignment is to provide technical expertise to and increase the capacities of the Office of the Ombudsperson of Montenegro, specifically the department of Deputy Ombudsperson for Children’s Rights, with the aim to:

  • Develop a costed strategy and workplan outlining their vision in the area of child rights monitoring for the next five years, including concrete goals and activities, within the broader objective of attaining ‘A status’ by the GANHRI.
  • Review and refine its working protocols to improve the process of filtering and investigating individual complaints, data collection and enforcement of recommendations in the area of child rights by making full use of its statutory powers.
  • Strengthen implementation of a child rights monitoring methodology, including monitoring tools and business processes enabling the professionals to monitor and observe cases of child rights violations, and child right realization at country level.
  • III. Methodology and Technical Approach

  • Desk review (remotely) and brief assessment of the overall work Office of the Ombudsperson taking into account the architecture and capacities of the Office as well as findings and recommendations of the Programme-Informing Evaluation of the Child Rights Monitoring System in Montenegro 2014-2017; Desk review of the relevant legislative and policy documents and available statistics and reports of the Deputy Ombudsperson for Child Rights;
  • Consultations and direct work with representatives of the Office of the Ombudsperson, specifically the DO, on developing the five-year costed strategy with workplan;
  • Consultations and direct work with representatives of the Office of the Ombudsperson, specifically the DO, on refining its working protocols to improve its process of filtering and investigation of individual complaints, data collection and enforcement of recommendations in the area of child rights;
  • Identification of critical gaps in capacities of the Ombudsperson for child rights monitoring, and formulation of recommendations for addressing those;
  • Validation of the five-year costed strategy with work plan and working protocols to improve its process of filtering and investigation of individual complaints, by the DO and the Ombudsperson;
  • Delivery of a training on overall child rights monitoring processes, the use of newly developed monitoring tools and business processes.
  • The Consultant is expected to work from home and undertake two visits to Montenegro. Further details are presented in the section below “Activities and Tasks”.

    IV. Activities and Tasks: The activities of the assignment will be conducted in close cooperation with the relevant representatives of the Office of the Ombudsperson of Montenegro and UNICEF’s Team. The Consultant is expected:

  • To review, within the preparatory phase, the relevant legislative and policy documents and available statistics and reports of the Deputy Ombudsperson for Child Rights, including: - Evaluation of the 2014-2017 Child Rights Monitoring System in Montenegro and Planned Approach to this topic for the period 2017-2021 (CORAM International and UNICEF, 2018) , - Alternative report of the Protector of Human Rights and Freedoms of Montenegro concerning the second and the third periodic reports of Montenegro on the implementation of the UN Convention on the Rights of the Child (2018) ,- Concluding observations of the UN Committee on the Rights of the Child on the combined second and third periodic reports of Montenegro (UN Committee on the Rights of the Child, 22 June 2018) , - Follow-up information relating to the Concluding observations of the UN Committee on the Rights of the Child on the combined second and third periodic reports of Montenegro (Council for the Rights of the Child, 2018) .- Strategy for Exercising the Rights of the Child 2019-2023;
  • To make reference to the following documents: Convention on the Rights of the Child (CRC); European Convention on the Exercise of Child Rights; Council of Europe’s Strategy for the Rights of the Child. (2016-2021);
  • To review the existing work plans, if any, and relevant budgetary allocations for the work of the Deputy Ombudsperson for Child Rights;
  • To review the existing working protocols for filtering and investigation of individual complaints, data collection and enforcement of recommendations in the area of child rights;
  • To draft the five-year work plan and working protocols in close consultation with the Deputy Ombudsperson for Child Rights and other relevant staff of the Ombudsperson;
  • To deliver a training on overall child rights monitoring processes, the use of newly developed monitoring tools and business processes;
  • Following comments and suggestions from the Office of the Ombudsperson and UNICEF, prepare the final five-year strategy/work plan plus relevant working protocols;
  • Presentation of the final documents to relevant partners in close consultation with the Office of the Ombudsperson and UNICEF.
  • V. Key Deliverables and Timeframe

    This assignment is expected to commence on 28th November 2019. The consultant is expected to spend a total of 24 working days on this assignment. He/she will spend up to 7 working days in Montenegro while rest of the time will be home based.

    The Consultant is expected to produce the following key deliverables:

    Key Deliverables

    Number of days

    Timeframe

    Desk review (of legal texts, international standards, other info re child rights monitoring and the Office of the Ombudsperson (please see the list under “Activities and Tasks”)

    5 days (Home based)

    By 6th December 2019

    Consultations with representatives of the Office of the Ombudsperson, specifically the Deputy Ombudsperson for Children’s Rights, UNICEF Country Office and relevant partners

    3 days (in Podgorica)

    By 15th December 2019

    Draft of the five-year costed strategy with work plan, including identification of critical gaps in capacities of the Deputy Ombudsperson in regard to child rights monitoring and formulation of recommendations for addressing these

    8 days (home-based)

    By 27th December 2019

    Draft working protocols to improve its process of filtering and investigation of individual complaints, data collection and enforcement of recommendations in the area of child rights

    3 days (home-based)

    By 15th January 2019

    Based on comments and suggestions from the Deputy Ombudsperson for Children’s Rights, UNICEF and other relevant partners, finalization of the five-year work plan and working protocols

    3 days (home based)

    By 30th January 2020

    Training on overall child rights monitoring processes, the use of newly developed monitoring tools and business processes for the Deputy Ombudsperson for Children’s Rights

    1 day (in Podgorica)

    By mid-February 2020

    Presentation of the final documents

    1 day (in Podgorica)

    By 28 February 2020

    Total number of days

    24 days

    VI. Management and Organisation

  • Management: The Consultant will be supervised by UNICEF Child Rights Monitoring and Evaluations Specialist in close consultation with UNICEF Child Protection Officer.
  • Organization: International Consultant will be required for this consultancy. If more than one consultant is engaged for the assignment, the fee for each consultant will be negotiated depending on their qualifications, the scope of work required from each consultant and the duration of their engagement.
  • Schedule: This assignment will commence on 28 November 2019.
  • VII. Qualifications/specialized knowledge/experience required to complete the task:

    The Consultant is expected to have the following qualifications/specialized knowledge/experience required to complete the task:

    Education: •University degree in social sciences; •Master’s in social science will be considered as an advantage;

    Experience: •Five (5) or more years of experience in child protection;•Experience in direct work with children in justice proceedings is an asset;•Familiarity with the access to justice area is a strong asset;•Proven experience in research, assessment and analysis;•Previous work experience with UN/UNICEF or other international organization will be considered as an advantage;

    Language: •Excellent command of English, whilst knowledge of Montenegrin language will be considered as an advantage;

    Other: •Effective communication skills;•Demonstrate abilities to meet deadlines.

    Application procedure: •To apply for the vacant position please submit P-11 form through “apply” button; •Candidates are requested to submit a financial offer as a separate document consisting of a daily professional fee, travel costs for two visits to Montenegro and DSA costs for up to 4 days to be spend in Podgorica, Montenegro.

    VIII. Selection Method:

    All applicants will be screened against qualifications and requirements set above. Candidates fully meeting all the requirements will be further evaluated based on the criteria below.

    1.Technical Criteria - Interview – 70 % of total evaluation– max. 70 points•Education: 10 points•Previous experience: 20 points•Technical questions at the interview: 30 points•Other: 10 points

    Only candidates who obtained at least 70% of points from the technical part (who will score at least 49 points) will be qualified for considering for financial proposal evaluation.

    2.Financial Criteria - 30 % of total evaluation – max. 30 points.•Financial scores will be calculated using the formula [lowest offer / financial offer of the candidate x 30].

    REMARK: Mandatory learning: Upon concluding the recruitment process and prior to signing the contract, all Consultants and Individual Contractors, including those working from home, must complete the following three online courses: •Ethics and Integrity at UNICEF•Prevention of Sexual Harassment and Abuse of Authority•Sexual Exploitation Abuse (PSEA)

    In addition, Consultants and Individual Contractors must complete the following course before commencement of any travel on behalf of UNICEF.

    •BSAFE security training

    The courses can be found on the following link: UNICEF Mandatory Training/Learning Classes .

    UNICEF is committed to diversity and inclusion within its workforce and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities to apply.

    Only shortlisted candidates will be contacted and advance to the next stage of the selection process;

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=526980