Operations Assistant (70%)
Core Functions / Responsibilities:
- Provide return-relevant information to the Swiss State Secretariat for Migration
(SEM), the cantonal return counseling offices, pre-departure training providers and
others by implementing IOM Bern’s RIF-program (Return Information Fund) for
special regions / countries of origin (Western Africa).
- Provide specific operational return and reintegration assistance for individual
returnees in close collaboration with the relevant IOM units in Headquarters and the
Field, as well as with the relevant Swiss counterparts, by implementing IOM Bern’s
SIM-program (swissREPAT-IOM Movements) and by implementing IOM Bern’s
IOM is committed to a diverse and inclusive environment. Internal and external candidates
are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates
are considered as first-tier candidates.
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R.A.S.-program (Reintegration Assistance Services Switzerland) for special
regions/countries of origin (Western Africa).
- Process files of candidates for AVRR, including data entry in related databases,
handling and archiving of related invoices and communication, updating statistics
and periodical reports as required.
- Liaise with external partners and the diaspora for projects concerning the Western
- Prepare statistical analysis, narrative reports / communications as required.
- Undertake duty travel within Switzerland and abroad and inform different
representatives about ongoing projects and activities of IOM Bern. Replace other
IOM Bern colleagues during periods of absence as required.
- Perform such other duties as may be assigned by the Chief of Mission.
Required Qualifications and Experience
University degree in Social Sciences or a related field from an accredited academic
institution, with three years of relevant professional experience, preferably in Return
Counselling or similar roles; or
Completed High School degree from an accredited academic institution, with five
years of relevant professional experience.
Demonstrated experience in return management or in a similar role involving
logistical work related to migrants and/or asylum seekers;
Previous work experience in international organizations and knowledge of the field of
Prior experience in liaison with Government and Non-Government counterparts in a
returning counselling setting would be an advantage.
Fluency in French, English and German are required.
Inclusion and respect for diversity: respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a
manner consistent with organizational principles/rules and standards of conduct.
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Professionalism: demonstrates ability to work in a composed, competent and
committed manner and exercises careful judgment in meeting day-to-day
Core Competencies – behavioural indicators level 1
Teamwork: develops and promotes effective collaboration within and across
units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and
timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge
Accountability: takes ownership for achieving the Organization’s priorities and
assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication;
explains complex matters in an informative, inspiring and motivational way.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
Appointment will be subject to certification that the candidate is medically fit for appointment
and verification of residency, visa and authorizations by the concerned Government, where
Only candidates residing in either the country of the duty station or from a location in a
neighbouring country that is within commuting distance of the duty station will be
considered. In all cases, a prerequisite for taking up the position is legal residency in the
country of the duty station, or in the neighbouring country located within commuting
distance, and work permit, as applicable.
How to apply
Please submit your Curriculum Vitae & Letter of Application (indicate the position you are
applying for in the subject line of your message) including two non-related work referees to
the attention of:
Human Resources Department
International Organization for Migration
Email: email@example.com (Indicating the Position applied on the Subject Line)
Closing Date for Applications is 28 October 2019
Please note that only the short-listed candidates will be contacted.