Senior Protection Manager

Job
from International Rescue Committee
Closing date: 22 Nov 2019

Job Description

Iraq is emerging from over three years of civil war against the Islamic State and remains one of the most complex operating environments in the world. The devastating human consequences to huge numbers of people will endure for decades and the destruction of communities, livelihoods, homes and infrastructure will take years to repair. Over 4 million Iraqis have returned in the past year, but 1.9 million remain displaced. 230,000 Syrians continue to seek refuge in the Kurdish region. The new government will struggle to rebuild trust and restore basic services.

A lead responder in Iraq since 2003, the IRC delivers aid and services that help communities survive, recover, and gain control of their future. The IRC is providing robust programming across five governorates through women’s protection and empowerment, child protection and protection and rule of law programming; cash distributions and livelihoods programming in support of economic recovery and development; education programming; and integrated early childhood development programming. Our work spans emergency response to long-term programming supporting our clients to rebuild their lives.

SCOPE OF WORK:

Under the direction of the Protection Coordinator, the Senior Protection Manager (SPM) will be responsible to oversee the capacity building and mentoring of teams, and quality implementation of protection and rule of law programming in several Governorates of Iraq. The SPM will mainly oversee the protection monitoring systems, tools and reporting, the referral systems and the legal programming. He/she will also lead on the identification, analysis and succinct reporting of protection trends and issues of concern to feed into protection sector strategy development, IRC programming as well as relevant humanitarian coordination fora, such as the Protection Working Groups. The SPM will also contribute to the continued development of the protection sector, including drafting proposals and budgets, under the guidance of the Protection Coordinator and in close collaboration with other technical sector leads.

Reporting to the Protection Coordinator, the Senior Protection Manager will be based in Mosul, Ninewa and covering Kirkuk and Ninewa governorates. The SPM will technically oversee 2 or 3 national Protection Managers responsible for the day-to-day management of the program, and other staff depending on project development. The Senior Protection Manager will work extensively with other sectors to ensure that protection principles are being incorporated into the emergency programs, and that we have and outcomes-based approach.

Responsibilities:

Staff Supervision & Development

• Mentor and build the capacity of national staff members including Protection Managers, Team Leaders and Officers on all aspects or programming including technical knowledge, project cycle management, budgeting and budget management, team management, coordination and reporting.

• Technically supervises Protection Monitoring and Legal teams, and provides quality oversight to and mentoring of the protection teams in the field, with a strong focus on building the capacity of national staff to take on management responsibilities.

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback.

• Promote and monitor staff care and well-being, coordinate with respective Field Coordinators to manage all leave requests to ensure adequate coverage.

• In close cooperation with the Protection Coordinator and other Senior Protection Manager, participate in preparing basic protection training package for new IRC staff

Grant Planning & Project Implementation

• Lead the overall implementation of the Protection program in 2 or 3 governorates and provide guidance to the protection staff to ensure that stated goals and objectives are met, that the project is appropriately monitored and evaluated, and that project reports are written and submitted in a timely manner.

• Prepare program work plans that meet the program objectives and prepare appropriate operational guidelines for project staff.

• Regularly update the grants metric.

• Provide significant input into donor reports in a timely manner, including up-to-date data for indicators. ensure

• Ensure that project activities are implemented within the assigned budget parameters, manage all financial aspects of the protection programs (budget follow-up, spending plans, cash forecasts, etc), approve relevant expenses and review expenditures, in consultation with the Finance Team and the Protection Coordinator to ensure that project activities are implemented within the assigned budget parameters.

• Participate in strategic meetings in proposal development, and support the Protection Coordinator in establishment/update of overall protection strategy.

• Ensure IRC and donor reports as finalized per set schedules (monthly, quarterly and annually) and indicators and achievements are followed-up and reported upon, according to the work plan.

• Work closely and coordinates with IRC logistics, finance and grant staff to ensure timely and compliant program activities and expenditures; including active participation in grant opening/closing and review meetings

Technical Quality/Programme Management

• Provide technical guidance to teams on protection activities, legal assistance and psychosocial support

• Develop quality systems and tools for protection monitoring and legal assistance to ensure the effective collection and analysis of qualitative data relating to the protection environment, including on physical safety and security, freedom of movement, eviction, detention, documentation issues, access to services, etc.

• Oversee the smooth implementation of mobile data collection system for protection monitoring, following appropriate data security protocol, and provide quality oversight of the information material developed by Protection monitoring team.

• Strengthen the capacities of national staff in several governorates, specifically on protection monitoring reports, and, with the support of the Protection Coordination, ensure all monitoring and reporting tools are harmonized.

• Provide technical guidance to national staff and partners, on confidential and safe data collection in line with internationally recognized best practices.

• In coordination with the Protection Coordinator, maintain effective and safe referral pathways for protection concerns and other vulnerable cases between the protection programme, other internal IRC programmes and external partners, and ensure development and maintenance of SOPs for referrals.

• Assist in the development of standard operating procedures on legal protection, protection monitoring and community based assistance.

• Support the Protection Coordinator in the development and delivery of appropriate trainings for IRC staff and partners on basic protection issues, basic humanitarian principles, human rights concerns, prevailing legal framework and protection, and ensure that protection trainings for IRC Protection and other sector’s staff, as well as external actors are of high quality.

• Maintain open and professional relations with the Protection team members, promoting a strong team spirit and provide quality oversight and mentoring to enable staff to successfully perform in their positions.

• Support the national Protection Managers in the development and implementation of a context-appropriate, scalable community-based protection approach to foster self-protection capacities and engagement of conflict affected populations in camp and non-camp settings.

Staff Supervision & Development

• Overall responsibility for protection staff management including: development/revision of job descriptions, review of work plans and/or performance management plans, vacation schedules, timesheets, probation reviews, annual performance reviews and staff professional development activities.

• Technically supervises Protection Monitoring and Legal teams, and provides quality oversight to and mentoring of the protection teams in the field, with a strong focus on building the capacity of national staff to take on management responsibilities.

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback.

• Promote and monitor staff care and well-being, coordinate with respective Field Coordinators to manage all leave requests to ensure adequate coverage.

• In close cooperation with the Protection Coordinator and other Senior Protection Manager, participate in preparing basic protection training package for new IRC staff

Reporting and Advocacy

• Analyse protection data to produce succinct, analytical monthly protection monitoring reports and legal reports, to be shared with both external and internal stakeholders, highlighting key protection trends and concerns.

• In Collaboration with the Protection Coordinator, advise on protection trends to inform country-wide and regional advocacy.

• Support Protection Coordinator in writing fact sheets, briefs and recommendations for Senior Management to circulate to UN agencies and other stakeholders.

• Use data analysis to put together effective advocacy initiatives with national staff, with the aim of improving the protection environment in areas of operations.

• Strengthen the capacity of the protection team on advocacy.

• Use protection information to propose new areas of work for the IRC, and support in proposal development.

Coordination & Representation

• Develop and maintains effective coordination and long-term relationships with UNHCR and other external stakeholders, representing IRC positions, promoting long-term strategy and resolving problems/conflicts.

• Actively contribute and participate in the National Protection Cluster’s Protection Working Groups, and provide inputs to the Protection Coordinator for meetings held at the national level.

• Negotiate and maintain appropriate information sharing protocols within IRC programs and with external actors.

Other

• Consistently and proactively monitor/assess the safety and security of the team; promptly reporting concerns or incidents to IRC management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for IRC programs

• Other duties as assigned by the supervisor to enable and develop IRC programs

Key Working Relationships:

Position Reports to: Protection Coordinator

Position directly supervises: Technically supervises 2/3 Protection Managers

Indirect Reporting: Deputy Director (Programs), Deputy Director of Operations, Country Director

Other Internal and/or external contacts:

Internal: Country Director; Country Program Sector Coordinators (WPE, CYPD, ERD); Field Coordinators; Advocacy Advisor; Monitoring and Evaluation Coordinator; Grants Coordinator

External: UNHCR protection officers; Protection Working Group; Protection colleagues at peer agencies

Qualifications

• University Degree in law (Human Rights Law preferred), political science, or equivalent

• 3-5 years professional experience in protection work, of which at least 2 in a managerial position, experience in emergencies preferred

• Proven experience in implementing protection monitoring projects, including in drafting protection monitoring reports, and in legal assistance projects

• Experience with qualitative data collection, analysis and reporting

• Proven experience in setting-up and following up on referral systems

• Previous experience leading diverse teams and with remote management

• Strong program/technical and budget management skills, planning, reporting, monitoring and evaluation skills

• Demonstrated experience in training/capacity building or national and international staff

• Excellent drafting and oral communication skills in English

• Knowledge of Arabic preferred

Demonstrated Skills and Competencies:

• Strong management and organizational skills.

• Strong interpersonal communication skills, and ability to build and maintain strong relationships.

• Ability to determine priorities and great attention to detail.

• Patient, flexible and able to handle pressure well, team spirited and willing to learn.

• Good computer skills including, at minimum, MS Word, Excel and PowerPoint.

Working Environment: The position will be based in Mosul and cover protection work in two governorates of Ninewa and Kirkuk. This position will require travel throughout Iraq. Shared housing will also be provided for this position.

Standards of Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are an Iraqi national, are currently located outside of your home country and possess at least three years of international work experience, the Syria Response Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate and retain qualified national staff in our programs.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law. #