Deputy Program Manager

from Macfadden
Closing date: 03 Nov 2019

Key Internal Interfaces: Program Manager, Deputy Program Manager, Corporate

Key External Interfaces: Task Order CORs, Division Chiefs, Managers & Team Leads

Macfadden, now part of PAE, is seeking a Deputy Program Manager (DPM) to support a contract with the United States Agency for International Development (USAID), Bureau for Democracy, Conflict and Humanitarian Assistance (DCHA), Office of U.S. Foreign Disaster Assistance. This position reports directly to the Program Manager (PM) and provides direction and guidance to Macfadden/PAE contract staff, ensuring that roles and responsibilities are clearly defined and support activities are performed as required. The DPM oversees recruitment, orientation, staffing changes, training, professional development, employee performance reviews, and assists with the management of consultants, vendors, subcontracts, preparing contract report deliverables and data collection, material and service procurements, supports inventory and facilities management, and supports Unit Managers as needed. The DPM performs a variety of both complex and routine administrative, management and analytical duties and works with the Program Manager, Deputy Program Manager, corporate office, and client to ensure contract requirements are met and compliance rules are adhered to. The DPM ranks tasks in order of importance and impending deadlines, and handles several tasks simultaneously. The individual must develop a working knowledge of USAID policies and guidelines, as well as corporate practices and procedures. In addition, the DPM assumes, as designated by PM, the role and responsibilities of the PM in his/her absence.


  • All aspects of personnel management – Recruitment, onboarding, orientation, staffing, and performance reviews, etc.
  • Ensure all documentation for timesheets, invoices, subcontractors, vendors and procurements are properly prepared and compliant.
  • Provide staff oversight and ensure staff are compliant and adhering to government rules and regulations.
  • Maintain good communication and professional relationships with all colleagues and clients.


Personnel Management

  • Assist in providing management oversight of nearly 200 staff that range from junior to senior in administrative and technical positions;
  • Oversee orientation, training and staff performance reviews;
  • Ensures position descriptions are created for new positions and updated for existing positions;
  • Assists in interpreting policies, purposes, and goals of corporate and/or USAID for contractor support staff;
  • Documents discussions, events and collects data as requested by the Contract Director;
  • Support Program Manager with staff communications and information dissemination;
  • Motivate staff to achieve a high standard of service and support professional development;
  • Support managing surge staff, consultants, vendors and subcontractors;
  • Assists in resolving conflicting demands for contractor support service;
  • Provides guidance and direction concerning the resolution of problems;
  • Coordinates development and dissemination of customer satisfaction surveys, and compiles and analyzes survey results for inclusion in performance reports;
  • Reports in writing and orally to the Program Manager;
  • Other duties as assigned.

Financial Management

  • Supports financial management as needed to include review of supporting documentation for compliance and completeness;
  • Ensures all timesheet and material costs are properly documented and processed.

Procurement Management

  • Supports procurement process as needed;


Education: Bachelor’s or Master’s Degree required - Business Administration, Human Resource Management, or other relevant discipline preferred

Experience: Minimum 12 to 15 years of professional experience required. Experience working in a Human Resource, Staff Supervisor or Management role.

Skills: Required: Excellent written and verbal skills, staff recruitment, orientation and personnel management skills, and good understanding of budgets and financial management with excellent attention to detail; proficient in Excel and other MS Office programs.

Preferred: Familiarity with FAR, ADS, and other relevant government regulations and experience working directly with a government client.

U.S. Citizenship is required; selected candidate must be able to qualify for a government sponsored clearance.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to finger, handle or feel objects, tools, or controls.The employee is occasionally required to reach with hands and arms.Specific vision abilities required by this job include close vision.The employee must occasionally lift or move up to 25 pounds.

This position description reflects Macfadden’s assignment of essential functions; nothing in this job description restricts the Company’s latitude to assign or reassign duties and responsibilities to this job at any time.

PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

How to apply:

Deputy Program Manager