Infrastructure Manager - Stabilization in Urban Neighborhoods

from Mercy Corps
Closing date: 02 Nov 2019

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program / Department Summary

Mercy Corps has been working in Afghanistan continuously since 1986. Presently, Mercy Corps is working in ten provinces in Afghanistan with a portfolio of programs aimed at promoting improved prosperity for Afghan citizens through agri-business, natural resources management, youth vocational skills and deployment of renewable energy. These four strategic pillars support livelihoods, increasing food security, access to financial services and strengthening private sector, civil society and government institutions. Donors include BPRM and OFDA from the US Government, UNODC, GIZ KfW, the European Delegation, Swedish International Development Cooperation Agency (SIDA) and the British Council.

The SUN (Stabilization in Urban Neighborhoods) program is a 24 month initiative with the goal to stabilize urban neighborhoods in Kabul by improving the socio-economic living conditions of young people and promoting social cohesion. The program's specific objective is to increase social cohesion in Kabul through the participation of young people in decision-making and through supporting community-driven socio-economic development. The program is in alignment with the donor KfW'scommitment to increasing governance and stability in Afghanistan through increasing people's confidence in state structures, and the German Government's priority area of stabilization (including through strengthening the capacity of state structures and civil society) as well its focus on facilitating peaceful social development and opening up future prospects for young people in particular.

General Position Summary

The Infrastructure Manager will provide technical and supervisory support to the significant infrastructure component of the SUN program in Kabul. S/he will closely work with the program management team and other infrastructure experts at MC and with the donor in the planning and implementation of the activities that pertain to infrastructure rehabilitation and construction in selected Kabul neighborhoods.

Essential Job Responsibilities

  • Provide technical and project management support to the design and implementation of the SUN program.
  • Working with the Program team, directly supervise infrastructure improvement activities and provide technical guidance during activity implementation.
  • Review all community projects related terms of reference and bidding documents.
  • Manage consultants from drafting scope, selection process, review and comment on deliverables to ensure quality work.
  • Ensure program objectives for projects and deadlines are tracked and meet and support the objectives of program outputs.
  • Manage construction project from planning, design, Bills of Quantity, tendering, selection and construction management and supervision to ensure quality construction.
  • Ensure project work is delivered on budget and schedule and meets quality standards.
  • Able to work on multiple projects simultaneously in a fast paced environment.
  • Manage the program's infrastructure team.
  • Communicate effectively to ensure overall project targets and donor obligations are met.
  • Able to prepare program and project budgets following donor and Mercy Corps standards.
  • Ensure all program management minimum standards are met including risk and issues management.
  • Recognizing high levels of gender-based violence in Afghanistan, consultative gender sensitive processes are used to ensure maximum safety or program participants.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit MC as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility: Infrastructure staff of SUN program

WORKS DIRECTLY WITH: Program management team, particularly with the Program Operations Manager, the Finance and Administration managers of Mercy Corps Afghanistan, MC's Technical Support Unit

Knowledge and Experience

  • BA/BS degree in civil engineering or a relevant field, masters preferred
  • A minimum of 10-12 years of field experience setting up and managing administration, procurement, logistics, and human resource systems with humanitarian NGOs with supervisory responsibilities.
  • Demonstrated understanding of complex emergencies, related security concerns and appropriate responses
  • Demonstrated attention to detail, following procedures, meeting deadlines and working and problem-solving independently and cooperatively.
  • Knowledge of Mercy Corps systems and procedures (esp. procurement systems) desirable;
  • Knowledge of donor regulations including USAID, EC, DFID regulations.
  • Excellent negotiation and representation skills.
  • Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
  • Excellent oral and written English skills required; local language (Dari) is a plus.
  • Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors

The successful Infrastructure Manager will have demonstrated technical construction, leadership and personnel and contract management skills. Critical problem solving skills while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. Maintaining strong relationships with other departments is crucial. A successful candidate will have the ability to interact effectively with international and national personnel both in a managerial as well as training capacity and demonstrate ability to multi-task, meet deadlines and process information in support of changing program activities. S/he will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to visit regularly the program's project sites.

Living Conditions/Environmental Conditions

This position is based in Kabul, Afghanistan and is unaccompanied. The security situation is volatile and may spike into acute periods of insecurity. S/he is expected to follow all security protocols including limited movement when necessary. A certain international standard of medical care is available in Kabul, however for serious cases, evacuation is required, and staff must be able to be 24 hours away from medical care. All offices have internet connectivity and communication is reliable. Accommodation is shared housing, equipped with generators and heating, with cooks and cleaners provided by MC. This location is eligible for hardship and R&R breaks.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues. It will be important for the successful candidate to show an ability to work in an austere environment where personal liberties may be restricted from time to time, based on ambiguous information. A cordial demeanor is required so as to not impose on the peace of mind of colleagues.


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