USPSC Senior Information Officer (Multiple Positions)

Job
from US Agency for International Development
Closing date: 22 Oct 2019

SOLICITATION NUMBER: 720FDA19B00079
ISSUANCE DATE: October 01, 2019
CLOSING DATE AND TIME: October 22, 2019
12:00 P.M. Eastern Time

SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)

Dear Prospective Offerors:

The United States Government (USG), represented by the U.S. Agency for International Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking offers from qualified U.S. citizens to provide personal services as Senior Information Officers (Sr. IOs) under a United States Personal Services Contract (USPSC), as described in the solicitation.

Submittals must be in accordance with the attached information at the place and time specified. Offerors interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your offer, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
(b) Specific duties performed that fully detail the level and complexity of the work.
(c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.
(d) U.S. Citizenship
(e) Optional: How did you hear about this opportunity? (FedBizOpps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.
USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.
NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS
AND THE SYSTEM FOR AWARD MANAGEMENT

All USPSCs with a place of performance in the United States are required to have a Data
Universal Numbering System (DUNS) number and be registered in the System for Award
Management (SAM) database prior to receiving an award. You will be disqualified if you either
fail to comply with this requirement or if your name appears on the excluded parties list. The
selectee will be provided with guidance regarding this registration.

NOTE: As of March 28, 2018, all new SAM.gov entity registrations will now require a signed
notarized letter identifying the authorized Entity administrator for the entity associated with the
DUNS number. Additional information on the format of the notarized letter and where to submit
can be found via the below Federal Service Desk link:

https://www.fsd.gov/fsd-gov/answer.do?sysparm_kbid=d2e67885db0d5f00b3257...
sysparm_search=kb0013183

Offerors can expect to receive a confirmation email when offer materials have been received.
Offerors should retain for their records copies of all enclosures which accompany their offers.
Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team
E-Mail Address: recruiter@ofda.gov
Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the
information provided above.

Sincerely,

Renee Newton
Contracting Officer

DUTIES AND RESPONSIBILITIES
This position requires an individual who is able to reside in Washington, D.C., and willing to deploy to disaster zones, including conflict-affected areas, often on short notice. The selectee must be prepared to function effectively in a challenging and restrictive work environment and be willing to strictly adhere to U.S. Embassy security guidelines.

The Sr. IO compiles, drafts, and disseminates information about humanitarian conditions and USG humanitarian response activities for internal USG and external audiences. Qualified candidates should possess excellent writing, editing, and verbal communications skills and have exceptional attention to detail. Candidates must be flexible and adaptable to changing circumstances and have the ability work under tight deadlines in an extremely fast-paced and collaborative environment.

Working closely with staff in OFDA and FFP, the Sr. IO duties include the following:

At the GS-12 Equivalent Level:
• Work closely with supervisors to contribute to the day-to-day operation of a regional or thematic portfolio by facilitating team-level workflow management, including the delegation and assignment of tasks;

• Contribute to quality control efforts for team-produced information products based on established guidance, and train teammates as needed on standards and shared processes;

• Mentor less experienced information officers, specifically regarding appropriate information sources, organizing information, and established style guidelines;
• Take the lead on more complex assignments and information requests;
• Collect and synthesize information pertaining to regional and country-specific humanitarian situations and response efforts;
• Draft, edit, appropriately format, and disseminate a wide range of internal and external information products in Washington, D.C., and overseas;
• Prepare talking points, memos, PowerPoint presentations, official cables, and other correspondence;
• Assist with the preparation of agendas and briefings for USG officials interested in humanitarian issues;
• Liaise with OFDA, FFP, USAID Mission, U.S. Embassy, and other USG personnel, as well as other donor government representatives and UN/private voluntary organizations (PVOs)/NGOs/IOs, while deployed to present an inclusive and comprehensive picture of U.S. humanitarian response efforts in information products;
• Travel internationally on short notice for possibly extended periods of time; including possibly traveling as a member of a DART, which may require immediate (within 24 hours) deployment overseas for an extended period of time;
• When deployed internationally, work closely with OFDA, FFP, and—when needed—other USAID staff to:
o Produce field notes, trip reports, relevant meeting and call notes, updates, reporting cables, public reports, and other information products as needed;
o Manage data and produce or facilitate the production of a range of visual information products, such as maps, photos, tables, and charts;
o Assist in the preparation of agendas and briefings for official USG visitors; and
o Obtain appropriate clearances for all information products;
• Attend humanitarian coordination and other meetings in Washington, D.C., and in crisis zones and collaborate closely with information counterparts from humanitarian organizations, including UN agencies and NGOs, to ensure that all relevant humanitarian information is obtained and incorporated into humanitarian field products and provided to counterparts in a timely manner;
• Participate in meetings with OFDA and FFP partners, humanitarian assessments, and site visits when possible in order to obtain information for field reports;
• May serve as needed, on Washington-based RMTs, which provides services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied; and
• As needed, may serve on temporary details within the office, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

At the GS-13 Equivalent Level (if the PSC is promoted during contract performance):

At this grade level, the information officer has demonstrated competencies in the duties and responsibilities described above. S/he will perform the duties outlined above, as well as the following:

• Work closely with supervisors to establish and facilitate the day-to-day operation of a regional or thematic portfolio, including workflow management and the delegation assignment of tasks;
• Facilitate and ensure the implementation of established guidelines and standards across portfolios to support the quality control efforts for team-produced information products;
• In coordination with regional team staff and disaster response team leads, perform an enhanced representational role when liaising with OFDA, FFP, USAID Mission, U.S. Embassy, and other USG personnel, as well as other donor government representatives and UN/PVOs/NGOs/IOs, on deployment to present an inclusive and comprehensive picture of U.S. humanitarian response efforts in information products; and
• As needed, may serve on temporary details within the office, not to exceed six months. Duties performed while on detail will be aligned with the Team’s existing duties and responsibilities as well as directly related to the scope of work provided.

EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION
(Determines basic eligibility for the position. Offerors who do not meet all of the education and experience factors are considered NOT qualified for the position.)

Bachelor’s degree with significant study in or pertinent to the specialized field (including but not limited to international relations, economics, public health, disaster management or a related field) plus five (5) years of progressively responsible experience producing written products under tight deadlines in a challenging, fast-paced environment. One (1) year of experience with humanitarian reporting with either long-term or short-term overseas travel, and working knowledge of humanitarian issues.

OR

Master’s degree with significant study in or pertinent to the specialized field (including but not limited to international relations, economics, public health, disaster management or a related field) plus four (4) years of progressively demonstrated experience producing written products under tight deadlines in a challenging, fast-paced environment. One (1) year of experience with
humanitarian reporting with either long-term or short-term overseas travel, and working knowledge of humanitarian issues.

SELECTION FACTORS
(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)
• Offeror is a U.S. Citizen.
• Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
• USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted.
• Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.
• Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID.
• Ability to obtain a Department of State medical clearance.
• Must not appear as an excluded party in the System for Award Management (SAM.gov).
• Satisfactory verification of academic credentials.

QUALITY RANKING FACTORS (QRFs)
(Used to determine the competitive ranking of qualified offerors in comparison to other offerors. The factors below are of equal value. The evaluation of QRF responses and writing tests will also take into consideration the quality of written responses. Aspects of written responses including, but not limited to typos, grammatical errors, spelling errors, and incomplete sentences will be factored into the evaluation process.)

QRF #1 Describe your previous experience drafting briefing material on humanitarian issues, as well as drafting and editing humanitarian information/reporting documents, including memos, briefing papers, meeting notes, talking points, and/or other correspondence for decision-makers and USG officials.

QRF #2 Describe your demonstrated experience coordinating information management demands—including triangulating, compiling, and synthesizing information—for the USG and among a range of stakeholders, such as foreign governments, UN agencies, international organizations, and NGOs.
QRF #3 Describe your relevant experience working on a humanitarian response team and the role you played on the team. How did you contribute to the team’s information coordination objectives?

QRF #4 Describe your demonstrated experience working with colleagues to produce formal deliverables, including strategies of team task management and ensuring standard quality across outputs.

BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated based on scoring of the QRF responses. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Offerors are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified offerors may be interviewed and required to provide a writing sample. OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for offerors being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. OFDA reserves the right to select additional offerors if vacancies become available during future phase of the selection process.

The Offeror Rating System is as Follows:
QRFs have been assigned the following points:
QRF #1 – 10 points
QRF #2 – 10 points
QRF #3 – 10 points
QRF #4 – 10 points

Interview Performance – 30 points

Timed Writing Test – 20 points

Satisfactory Professional Reference Checks – 10 points

Total Possible Points: 100

How to apply:

Offers must be received by the closing date and time at the address specified in the cover letter.
Qualified individuals are required to submit:

  1. Complete resume. In order to fully evaluate your offer, your resume must include:
    (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.
    (b) Specific duties performed that fully detail the level and complexity of the work.
    (c) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.
    (d) U.S. Citizenship
    (e) Optional: How did you hear about this opportunity? (FedBizOpps, OFDA Jobs, Career Fair, etc.).
    Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.
  2. Supplemental document specifically addressing the QRFs shown in the solicitation.
  3. USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures will not be accepted. AID 309-2 is available at http://www.usaid.gov/forms.
    Additional documents submitted will not be accepted.
    By submitting your offer materials, you certify that all of the information on and attached to the offer is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the offer to be investigated. False or fraudulent information on or attached to your offer may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.
    To ensure consideration of offers for the intended position, please reference the solicitation number on your offer, and as the subject line in any email.
    DOCUMENT SUBMITTALS
    Via email: recruiter@ofda.gov