Info and Reporting Officer
The American Red Cross (AmRC) International Services Department (ISD) seeks to prevent and alleviate human suffering around the world by responding to disasters, building safer, more resilient communities, and educating future humanitarians. With programs and partners in 70 countries, the American Red Cross is working to strengthen the global Red Cross Red Crescent Network (RCRC) in order to deliver critical assistance to some of the most vulnerable communities in the world, reaching 100 million people annually.
In response to the devastating hurricane that made landfall across the Bahamas on September 1st, the International Services Department of the American Red Cross (AmRC) launched a response and early recovery program, and is seeking an experienced Information & Reporting Officer to facilitate the collection, collation, management, analysis and dissemination of relevant data and information for evidence-based decision making and accurate reporting of Red Cross activities. The Information & Reporting Officer works closely with the Bahamas Red Cross Society (BRCS); RCRC Movement and non-Movement partners; international organizations; government entities; and other coordinating bodies.
This position will be based in Nassau, Bahamas with significant travel (up to 50%) to project sites in the affected areas. The position will report directly to the Field Representative for the Bahamas and collaborates extensively with other AmRC staff in the Bahamas, the AmRC Regional Office in Panama and at headquarters.
This is a full-time position for a minimum of 365 days with the possibility of extension. This is an unaccompanied post.
- Establish and maintain program information and reporting processes and systems, using existing AmRC systems where possible and ensuring alignment with existing systems where not.
- Assess the information needs of the program. Clarify the purpose and intent of information sets and how information consolidation and analysis will be linked to coordination and decision-making structures.
- Ensure the integration of standard indicators into project monitoring plans and ensure the quality of reporting from implementing partners.
- Collect, clean, and consolidate data on all AmRC-supported activities and prepare regular and special reports for national headquarters senior management, delegation management, and other audiences
- Serve as primary lead on information and communications needs of national headquarters, the Country Representative, and other field delegates.
- Provide visual representation of information used in reporting and communication products.
- Provide technical guidance to AmRC, BRCS, and IFRC staff on information management.
- Work with AmRC ISD Quality, Data & Learning Unit to verify program data, expand the data collection and reporting capacity of national and partner staff, and document and disseminate organizational learning.
- Support regular review of program reports and reflection meetings.
- Develop and maintain relationships with other information points of contact and key stakeholders to facilitate information exchange.
- Bachelor’s degree required; MA in international studies, business management, public administration or relevant field preferred.
- Minimum five years relevant experience to include prior work in developing countries or challenging operating environments required.
- Prior overseas/field experience with international NGO, and/or RC/RC preferred.
- Knowledge of the Red Cross/Red Crescent Movement, international relief and development principles and operations management is essential.
- Strong understanding of data collection, management and analysis, as well as a basic familiarity with monitoring and evaluation tools and principles.
- Excellent analytical skills, including the ability to synthesize, process and prioritize large amounts of information quickly.
- Significant computer literacy with moderate to advanced skills in MS Excel. Additional skills with mobile data, databases, web design and programming, script coding, and internet technologies are an added asset.
- Excellent writing and editing skills, strong attention to detail, and ability to identify gaps and take the initiative to address them.
- Excellent communication and facilitation skills, as well as proven interpersonal skills and diplomacy.
- Strong project management skills and proven track record of keeping projects on time, scope, and budget.
- Knowledge and experience with GIS tools and ability to produce basic maps in the field and as needed for IM products is highly desirable though mapping can often be supported remotely.
- Strong interpersonal skills and experience with teamwork and coordination. Information managers often need to bridge the communication between decision makers, coordinators, etc. and technical personnel responsible for delivering various technologies aimed to assist in data collection, storage, or analysis.
- Fluent spoken and written English required.