Regional Manager, Safety & Security

from Clinton Health Access Initiative
Closing date: 26 Oct 2019


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:

CHAI is seeking a strong communicator and manager with experience working for an international nongovernmental organization (INGO) in the areas of safety and security (S&S) and/or operations and staff support to serve in the role of Regional Manager, Safety & Security.

This position requires a detail-oriented candidate who is capable of maintaining productive relationships with diverse colleagues and providing support in high-stress situations. S/he will be a member of CHAI's Global Safety and Security (S&S) Department and will report to the Regional Manager, S&S, Asia & Americas (based in USA). Working with CHAI country Safety Point People (SPPs) and Global S&S Department, the Regional Manager, S&S will be expected to liaise closely with in-country leadership to support them in conducting risk assessments, updating context-specific materials as required, and communicating with local staff members. The Regional Manager, S&S will also stay abreast of changing dynamics in the country supported, in order to advise teams on risk management protocol. S/he will also provide direct incident response support to CHAI country and regional leaders and impacted staff in the countries supported, as well as ad hoc support to CHAI programs around the world.


  • Work with country S&S point people and leaders to conduct risk assessments and modify operations/protocol
  • Work with country and global team colleagues to monitor and improve compliance with S&S global policies and guidelines
  • Train and support regional staff and leadership on standing responsibilities and incident/crisis response
  • Liaise with S&S counterparts at other NGOs and within private and governmental sectors to maintain strong understanding of local risk factors and norms
  • Work closely with colleagues in the Global S&S Department to staff the S&S Duty phone and respond to incidents, including during some weekend and evening hours
  • Conduct country S&S visits to various CHAI operating locations to assess risk, develop protocol and conduct training, as necessary
  • Monitor S&S threats and incidents in relevant countries and work with S&S point people to address any relevant developments
  • Respond to day to day security incidents affecting CHAI staff, assets and reputation
  • Track incidents and prepare reports and presentations for leadership
  • Other responsibilities as neededQualifications

  • Operations and/or security management experience (5-7 years), ideally with international organization or global non-governmental organization

  • Military, law enforcement or professional security experience NOT required

  • Bachelor's Degree or equivalent; concentration in international relations/political science or business a plus

  • Security management and/or project management certifications a plus
  • Experience managing and supporting colleagues with diverse backgrounds, cultures and skills, with experience at an international NGO strongly preferred
  • Detail-oriented with strong organization and time-management skills
  • Strong written and verbal communication skills
  • Demonstrated ability to respond in an emergency situation, including staff support and coordination with leaders
  • Experience liaising with governmental and local authorities, including security networks
  • Experience in developing security protocols and procedures and supporting implementation
  • Flexibility to adapt to changing requirements
  • High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word



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