National Consultant for administration of donor database

Job
from UN Children's Fund
Closing date: 15 Oct 2019

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, education.

How can you make a difference?

Under the supervision of the FR Officer, and in close collaboration with the FR Assistant, Telemarketing Responsible, Face-to-Face FR Team Coordinator, the consultant will support the implementation of the FR plan, with a focus on updating, cleaning, and compiling current donor personal and payment data, migrating data to Donor Perfect Online software, providing database administration training to FR personnel and producing relevant FR and donor data reports.

The consultant will also provide support for issues related to donor data protection and administrative aspects, as requested by the specificities of the FR campaigns.

Duration: 3 months (that can be extended upon requirements)

Starting date: November 2019

Background:

In 2018, UNICEF started a new five-year country partnership with Romania. The overall aim of the partnership is to continue to accelerate the universal realization of child rights and improve the situation of excluded children living in marginalized communities with large minorities and in most vulnerable and deprived areas. This is accompanied by promoting a culture of rights, social norms and alliances that will benefit all children and enhance equity and solidarity in the country.

UNICEF continues to be the ‘Voice’ for children and adolescents, advocating and communicating around key national policies, social issues, mind sets and attitudes. In the current country programme, UNICEF office in Romania continues to raise funds locally, both for national projects and for other countries.

More details about UNICEF work for children in Romania are available at www.unicef.ro and https://www.facebook.com/UNICEFRomania.

The private sector’s role as a key contributor to other resources is expected to grow. UNICEF fundraises from both the private individuals and the corporate sector, bringing on the market new techniques, that provided excellent results in other markets.

Specific tasks:

  • Provide support to migrate the UNICEF donor database from DPV to DPO:
  • participate in meetings (face-to-face or through digital channels) with various stakeholders involved in the migration process (UNICEF staff from the Country Office, the Regional Office, PFP, DPO company etc.) to gain knowledge and contribute to the process of migration, database architecture etc.;
  • participate in DPO trainings, face-to-face or through digital channels;
  • compiling donor and payment data from various sources: social integrator, telemarketing company, direct debit contracts etc. to upgrade the donor database;
  • upload the upgraded database into DPV;
  • participating in designing the customized import modules for DPO.
  • Deliver database management trainings:
  • induction training for the Database Management Assistant and the Database Consultant, in areas such as: data input, data reconciliation, uploading and correcting data in DPO, generating reports, data analysis;
  • training to relevant staff working for FR campaigns (FR Assistant, Telemarketing Responsible, Face-to-Face Coordinator, team leaders etc.). Trainings will include:

  • data collection;
  • maintaining house lists and donor database;
  • generating specific FR and financial reports;
  • use of DPO software;
  • providing statistics and information to be used for segmentation and managerial decisions;
  • processing donor data coming from various sources (for e.g. third parties involved in the FR program, SMS FR platform, online platform etc.) and integrating it with the donor database.

    Methodology:

    The consultant will work in the UNICEF in Romania office based in Bucharest, with the possibility to perform some of the tasks remotely. The consultant must be available for office hours (9 – 17.30) at UNICEF premises for minimum 50% of the consultancy period and for all activities that can be performed exclusively at the office (e.g. training of relevant staff, work meetings). The consultant will deliver all the necessary documents and information by e-mail, telephone or during meetings.

    The consultant will work under the supervision of the Fundraising Officer. The duration of the contract is three months, for a maximum of 300 hours in total. The contract can be extended with another period, based on the needs, evaluation of the performance and funds availability.

    Payment will be made each month, upon delivering of the monthly written activity report.

    Decision-making is limited to implementation, methods of work and prioritizing project activities in accordance with established work plan. The supervisor will provide specific instructions for assignments and will review work regularly for accuracy and soundness.

    Recommendations are made by supervisor on appropriate course of action regarding project adjustments as a result of observations or required follow up actions.

    Expected deliverables:

  • up to date and accurate donor database;
  • donor database is migrated from DPV to DPO;
  • training of relevant staff with regards to donor data processing;
  • donor data protection procedures;
  • FR and financial reports, as requested.
  • To qualify as an advocate for every child you will have…

  • completion of secondary education, preferably with specialization in the area of information technology/ databases, data analysis;
  • university degree in economics, information technology, computer science or related fields would be an asset;
  • a minimum of three years of progressively responsible administrative experience, preferably in the private sector, including responsibilities for updating and database analysis;
  • ability to operate, optimize and personalize database software and Microsoft applications;
  • hands-on database tuning and troubleshooting experience;
  • preferably experience with working with donor management software (Donor Perfect Visual, Donor Perfect Online.);
  • Fluency in English and Romanian;
  • For every Child, you demonstrate…

    UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

    The competencies required for this post are:

  • advanced computer skills, including internet navigation and various office applications;
  • working with excel files at a proficient level;
  • analytical and conceptual skills;
  • planning and monitoring skills;
  • ability to organize work and projects;
  • ability to make timely and quality judgments and decisions.
  • View our competency framework at

    http://www.unicef.org/about/employ/files/UNICEF_Competencies.pdf

    UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

    UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

    General conditions - procedures and logistics:

  • the consultant will work partly in the UNICEF office in Bucharest and partly remotely, based on needs and deliverables;
  • all information and communications of the team with UNICEF or other partners during this consultancy and in relation to it will be confidential, if not agreed otherwise;
  • payments will be made monthly after the delivery of tasks, based on the activity report signed by the supervisor.
  • The consultant will sign a health statement prior to taking the assignment and the designation form will be completed. The consultant will be responsible for paying income taxes and any other due taxes as per applicable national legislation. UNICEF Terms and Conditions (attached) will apply.

    Application procedure:

    The application must include:

  • an updated CV focused on the skills and experience requested by the current consultancy;
  • a financial offerFinancial template_consultant_database DPO.docx, specifying the requested gross hourly fee in RON taking into consideration that the consultant will be responsible for paying all his/her due income taxes as per Romanian fiscal legislation.

    Application deadline: 15 of October 2019.

    Selection procedure:

    Only shortlisted candidates will be contacted. Applications which do not include the financial offer will not be considered.

    The contract will be awarded based on the best combination of expertise and fee.

  • Remarks:

    Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

    Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

    How to apply:

    UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=526625