Volunteer Coordination and Logistics Officer
Job Description Assistant Funding Coodinator
About the organisation:
SEED Madagascar is a British Charity working in partnership with communities in the south east of Madagascar. We integrate high quality community health, sustainable livelihoods, education infrastructure and conservation programmes to support long term, sustainable change and add to international best practice through research and publication across all of our programmatic areas. We are now looking for entry level officers and managers to work alongside national staff and expand our team.
The role of Volunteer Coordination and Logistics Officer offers the right candidate a unique and exciting opportunity to work across both field and office environments providing planning, logistical and pastoral support to all of SEED Madagascar’s International staff team and volunteers. The officer will work alongside both local and International teams based in the town of Fort Dauphin and also spend time in the field in basic rural conditions in the beautiful area of Anosy, southeast Madagascar.
The role of the officer is key in supporting both International staff members who come to SEED for twelve months and to ensure the smooth functioning of SEEDs short term programmes, acting as a key liaison between project and volunteering teams both in the field and the office base. Initially an internship for the first three months before taking on the full responsibility for the post this exciting post would suit someone with some experience or a passion to learn.
Contract type: Location: Reporting to:
Volunteer Coordination and Logistics Intern for initial 3 months, change of title and responsibilities to Officer subject to passing probationary review.
One year, voluntary post (food and transport paid in the field)
Anosy Region, Madagascar
International Operations Manager
Duties and responsibilities:
Short term volunteers: Office based:
Working alongside the Volunteering and Project teams, of national and international staff, to plan the schedules for the short term volunteering programmes
Co-ordinating with project teams and writing project summaries of each project to be undertaken, including its rational and impact as well providing a general overview of SEED Madagascar's work
Working alongside the London and Madagascar based teams to provide support to volunteers prior to coming to Madagascar
Conducting welcome talks, orientation talks and activity briefings to ensure volunteers are fully informed about project work, local culture etc.
Maintaining, reviewing and updating all volunteer information including orientation guide, orientation talks and all documentation in the Co-ordinator’s file
Leading on social media content for the programmes including volunteer blogs, collation of photographs and video
Work closely with the London team to market the programmes
Providing feedback, data and copy for reports from the field-based projects to the project
teams within the office
Lead on the collection, analysis and dissemination of feedback from the volunteer
Ensuring all handbooks, procedures and risk assessments are regularly reviewed and updated
Supporting volunteers to settle in and work in the field placements, working alongside the Malagasy team leader to ensure successful communication between volunteers, project teams, guides and the construction team including debriefs and feedback sessions
Acting as liaison between field-based and office-based volunteer teams, coordinating and assisting with all logistics, responding to all issues that arise in the field
Ensuring support and care is provided to manage and maintain the physical and psychological welfare of volunteers
Providing guidance and intervention to ensure all staff and volunteers act in a positive culturally and environmentally sensitive way
Ensuring all activities are suitably risk assessed
Ensuring social media content for the programmes including blogs, photographs and video are
International Staff (Long term Volunteers):
• Providing pre-departure logistical support and advice with visas, hotels, flights, accommodation, packing etc. for new International staff
Leading on supporting International staff during their initial time with SEED including airport pick up, orientation, social inclusion, housing and any initial issues
Supporting international staff with ongoing logistical issues, such as visa renewals, sickness and housing
Assisting with the recruitment of International staff, including primary responsibility for managing the advertisement of vacancies
Maintaining all long term volunteer databases Person Specification:
Demonstrate an understanding of and commitment to SEED Madagascar’s ethos and approach and be a good ambassador for SEED Madagascar at all times
Have passion, curiosity and motivation for the job and the ability to enthuse others
Have a very positive and engaging approach to working with volunteers at all times
Have the ability and desire to work with teams from different economic and cultural
backgrounds and across multiple language barriers
Have the ability and desire to build capacity and share skills across cultures
Demonstrate proven ability to recognise and appropriately deal with challenging situations
Demonstrate an awareness of and comfort with increased social and professional
responsibility, working at all times with cultural sensitivity and respect
- Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED
Madagascar in order to protect both their safety and the reputation of the NGO
- Be punctual and be able to work to tight deadlines in an organised manner and to a high
Have a flexible and patient attitude with excellent problem-solving skills
Be able to work both independently and as part of a team
Have a positive disposition and be able to motivate teams of volunteers
Be physically and psychologically robust and able to cope with isolated conditions
Have experience of or ability to develop marketing skills
Be able to financially support yourself for the duration of the contract
Hold a first aid certificate
Have a suitable laptop computer and tent
Interested applicants should send a CV and covering letter outlining how their skills and experience match the requirements in the role description criteria and detailing why they wish to be considered for this post to Lisa Bass by email on Lisa@seedmadagascar.org. Applications will be reviewed on an ongoing basis until the position is filled. Long-listed applicants will have an initial informal chat with Madagascar based staff and short listed applicants will then be offered a face-to-face interview with the London team in person.
More information on the work of SEED can be found at www.madagascar.co.uk .