Base:DDD Coordination Office, Istanbul

Status:Fixed-Term Contract

Expected Starting date:ASAP

Dünya Doktorları Derneği (DDD) is a Turkish based humanitarian non-governmental organisation that facilitates access to healthcare for populations affected by armed conflict, violence, natural disasters, disease, famine, poverty and exclusion.

Our organization collaborates with partners and key stakeholders to implement projects that facilitate access to primary and secondary-level healthcare services to respond to the medical needs of displaced population.

DDD is the 16th member of the Doctors of the World International Network that is committed to meeting the health needs of vulnerable people globally.


Since 2015, DDD implements programs in both Turkey and Syria providing refugee and IDP communities with free access to healthcare services. DDD works with a range of humanitarian professionals and technical experts to provide Primary Healthcare (PHC), Mental Health and Psychosocial Support (MHPSS)services as well as sexual and reproductive health (SRH).

Since the beginning of the Syria and Iraqi crises, Turkey has become host to over 3 million refugees, migrants and asylum seekers which led to an increasing demand for health services. In this context, DDD’s intervention aims to assist local public health systems in providing and improving access to health and health related services to vulnerable populations among refugees and migrants in Turkey, specifically in Hatay, Izmir and Istanbul. In Syria, DDD runs health facilities in Idlib and Afrin provinces to deliver health-related services to IDPs.

Hierarchical & Functional links

Based in DDD Coordination Office, Istanbul, the HR Coordinator is directly responsible to the Deputy General Director.

HR Coordinator will directly supervise:

  • HR Manager Turkey
  • HR Manager Syria

  • Main Responsibilities

  • Legal Framework (Labour Law)

  • Organisation Planning

  • Capacity and Career Development

  • Administration and Payroll

  • Policies and Procedures

  • Team Management

  • Reporting

  • Other related tasks

  • Function Details

    • Legal Framework (Labour Law)
  • Establish all formalities as required by relevant Turkish authorities from HR point of view;

  • Supervises the framework writings of the various Employment contracts;

  • Ensure and monitor the existence and the archiving of all HR related documents;

  • Liaise with general coordination on all issues linked to the HR aspect of the organization;

  • Liaise with external legal and accounting advisors on legal HR matters, whenever necessary;

  • Ensures preparation of external or internal audit on all HR requirements;

  • Organisational planning

  • Contributes to the development of organisational charts, focusing on tasks and the definition of hierarchical and functional relations (e.g. position titles, etc.)

  • Supervises the production of monthly organigrams at base and coordination level;

  • Updates the classification and salary grid when needed; and ensures its strict implementation across the organisation

  • Assist in the development of job profiles in the respect of the classification grid;

  • Participates to the definition of Human Resources needs in the framework of yearly budget & revised yearly budget; and during the writing of project proposals and/or any amendments;

  • Work with program and finance team in budget design.

  • Capacity and Career development

  • Monitor and ensure fair and transparent procedures for recruitment;

  • Define, follow-up and monitor training plan for the staff in accordance with legal requirements and DDD guidelines;

    • Administration and payroll
  • Supervise the administrative and payroll procedures in compliance with Turkish Legal requirements;

  • Improve and update the tools used in staff administration and payroll; if necessary;

  • Improve, if necessary, the archiving of HR files;

  • Participate regularly in surveys of in-country NGOs salaries, conditions of employment and rules to ensure DDD competitiveness;

  • Ensure remuneration systems are fair and consistent with the cost of living for local employees;

    • Policies and Procedures
  • Assists in the development and update of DDD HR policy to ensure compliance with the local labour and taxation law;

  • Assist in ensuring the application of DDD policies for the national and international staff (administrative formalities, recruitment process, contracts, individual files, briefing and inception plan of new employees, confidentiality of HR information, etc.);

  • Ensures the general HR administration procedures are in place;

  • Supports the field bases and coordinators for any HR issues;

    • Team management
  • Define team members action plans and deadlines for reaching goals;

  • Conduct team meetings, individual meetings and individual appraisals;

  • Supervises the overall recruitment and training of HR staff;
  • Provides regular support to the HR department staff;
  • Provides regular evaluation to the team under his/her responsibility;
  • Provide HR support, training and advice to all staff through regular workshops and trainings;
  • Ensure disciplinary measures are taken, when appropriate;
    • Reporting
  • Responsible for HR Data monthly reporting to the Deputy General Director;
  • Participates in the team meeting
  • Provide regular reporting on HR activities to the Line-Manager, upon his/her solicitation;
  • Provide a mission report and/or handover document at the end of contract;
    • Other tasks related to the position
  • Ensure the relevant documents are available for the recruitment of expatriates;
  • Assist in the application of expatriate work/residence permit or visa;
  • DDD focal person towards Turkish authorities, for all HR related matters;
  • Participate in the development of DDD HR strategic directions;
  • Perform any other duties related with his/her positions, as required by DDD Management.

Compliance & Ethics

Promote and encourage a culture of compliance and ethics throughout Dünya Doktorları Derneği. As applicable to the position, maintains a clear understanding of Dünya Doktorları Derneği and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within Dünya Doktorları Derneği and amongst beneficiaries served by Dünya Doktorları Derneği.

NB: considering the purpose and values of the organisation, DDD requests to its employee complete flexibility in term of duties and commitment, as their job description and job title can be adjusted throughout the year according to needs and priorities.

Expected profile

Knowledge & Qualification & Experience

  • Academic Background in HR Management and/or Administration
  • Good knowledge of Turkish Labour Law
  • Minimum 8 years of previous experience at similar or equivalent positions;
  • Good proficiency with Microsoft package
  • Familiar with international NGO culture or multicultural environment.


  • Required: Turkish and English (oral and written)
  • Preferred: French or Arabic

IT & Equipment

  • Good proficiency with Microsoft package

General Qualities required:

  • Diplomatic;
  • Flexibility and capacity of adapt to complex and changing contexts;
  • Ability to work in an international context and collaborate with international and national experts;
  • Familiar with multicultural environment;

Dünya Doktorları Derneği is an equal opportunity employer whereby we ensure all hiring and employment decisions, and operates all programs, services, and functions without the practices that discriminate against any person employed or seeking employment based on race, colour, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, genetic information or any other status or characteristic protected under applicable law.

How to apply:

How to apply:

Due to the urgency to fill this post, DDD reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed, therefore early applications are encouraged.

DDD is not in a position to respond to every applicant individually due to the anticipated high number of applications.

Please note that only short-listed candidates will be contacted for the first interview.

General Information

DDD retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer a contract with a modified job description or for a different duration, or to offer a contract at a lower grade.