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Program Manager, Protection and Migration

from Danish Refugee Council
Closing date: 25 Mar 2019

The Danish Refugee Council is seeking a highly capable programme manager to drive the implementation of one of DRC Sudan’s most exciting projects, working across four states on one of the most challenging questions of our time: how to make migration safer. We are looking for an energetic and resilient programme manager, with strong technical understanding of protection programming, to guide a new team to deliver this project in a challenging context.

About the job

Danish Refugee Council (DRC) Sudan has recently been selected as consortium lead for a 3-year “Routes Based Migration Response Programme” whose overall objective is to address irregular migration from and through Sudan, with a view to making migration safer and more orderly. This programme will deliver community-based responses to migration, promote the delivery of durable solutions for refugees and returnees in Sudan, and enhance the knowledge and understanding of key aspects of mixed migration among the key stakeholders in the humanitarian community.

The Programme Manager, Protection and Migration will be responsible for the development and implementation of protection and case management activities, follow up and monitoring migrants’ specific cases, information dissemination and community-based protection programming in all locations. She/he will lead the design of protection monitoring methodology, M&E systems, training materials for protection monitoring and community-based protection project staff, and Standard Operation Procedures (SOPs) regarding the sharing of data with UNHCR and other actors.

The Protection and Migration Manager will ensure the quality of protection data collection and analysis and ensure that succinct and accurate protection reports are prepared for dissemination to relevant stakeholders and utilized to inform programming and advocacy both internally and externally. The Protection and Migration Manager will also play a key role in strengthening DRC’s presence and leadership in Protection Working Groups by attending relevant meetings, networking with other NGO actors and identifying potential partners. She/he directly supervises four members of the protection/case management team.

Your main duties and responsibilities will be:

Project Delivery

  • Overall day to day management of the consortium protection activities and staff. This includes coaching, ensuring co-ordination between staff, in various geographical areas, recruiting, and developing staff.
  • Ensure the required resources are allocated to the program to permit an efficient and effective implementation of case management.
  • Design a systematic referral mechanism for actors providing assistance to vulnerable populations.
  • Undertake protection monitoring activities; including conducting interviews and visits to the field.
  • Write, supervise and endorse relevant financial and narrative reporting on all protection related interventions.
  • Enhance the quality of protection programming throughout the project cycle.
  • Provide overall budget monitoring, financial management and expenses control including compliance with minimum DRC and donor requirements.
  • Guided by the inter-agency case management guideline and the Sphere Handbook, continuously monitor and develop relevant accountability initiatives in the field as well as strengthen efforts to document the impact of activities and DRC’s presence.
  • Provide linkages with protection counterparts in other humanitarian organizations, local actors and within government structures.
  • Ensure DRC staff adhere to the DRC principles, Code of Conduct, child safeguarding, Project and Operation Handbook.
  • Ensure transparency and accountability tools, processes and mechanisms to affected communities are in place
  • Ensure equal participation by all segments of the community, taking into consideration issues regarding gender, age, migration status, tribal and religious affiliations.
  • Train and develop the capacity of the partners’ protection and case management team.
  • Under take case management, referrals and SoPs trainings for M&E and project staff.

Project reporting, monitoring and evaluation

  • Regularly monitor project activities and provide timely inputs and feedback to the consortium team in the field, including review of m&e tools from a technical perspective.
  • Work with programme and m&e staff to ensure m&e plan is being implemented, data collected, and regular reports produced.
  • Ensure timely and accurate submission of quarter reports, annual planning and other grants requirements.
  • Ensure inputs are received on time from partners for reporting, provide technical support where relevant to partners, and respond to queries in time.
  • Ensure reports are submitted to high quality (according to DRC and DFID reporting guidelines).


  • Represent consortium members in coordination events and maintain constructive relationships with government institutions, local NGO partners, other international organizations, in coordination with the other team members;
  • Ensure the humanitarian principles, standards and guidelines that DRC is committed to, and ensure these are adhered to by DRC staff, partner staff and volunteer

About you

All employees should master DRC's core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with DRC’s vision and values.

The successful candidate is expected to have at least 5 years’ relevant field experience in a programme management role, which must include working in protection. Capacity building of local staff and – where relevant – those of partners will be an important part of this role.

Experience and technical competencies

  • Graduate qualification in Refugee studies, Migration studies, International Humanitarian Law, protection or other relevant qualification.
  • At least five years of relevant field experience, including direct working experience with survivors of trauma, asylum seekers and refugees.
  • Sound reporting skills with a high standard of written English.
  • Proven experience of coordinating protection response or development initiatives, including the design and implementation of capacity building events for local authorities.
  • Previous experience of work in the Sudan and/or the region desirable.
  • Experience of working with or providing support to partners and/or a partnership model of working, including coordinating inputs from a broad team and providing constructive and timely feedback.
  • Proven ability to negotiate through strong inter-personal skills and ability to synthesise different perspectives;
  • Diplomacy, patience, attention to detail and ability to manage multi-stakeholder processes is important;
  • Ability to work under pressure and to meet deadlines in a challenging environment;
  • Willingness and ability to frequently travel to states across Sudan;
  • Fluency in written and spoken English. Language skills in Arabic an advantage.

We offer

Contract: 12 months, with possibility of extension (subject to funding and performance)

Starting Date: ASAP

Level: F

Duty station: Khartoum, Sudan – with roving support to other DRC offices in Sudan.

This is a non-family duty station. Salary and conditions in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to under Vacancies.

For information about our work and organisation, please visit our website

How to apply:

Applications will be reviewed on a rolling basis and the position will remain vacant until filled. Your application should be sent through our online application system on under Vacancies > Current vacancies > Programme Manager, Protection and Migration – Sudan. Applications sent by email will not be considered.

Please contact, if you experience problems with your online application.