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Area Manager

from Danish Refugee Council
Closing date: 28 Feb 2019

Overall Purpose of the Role:

The Area Manager is responsible for overall management and strategic direction of DRC’s response in Burundi under the direct supervision of the Country Director (CD) Tanzania-Burundi who is based in Tanzania. The Area Manager will represent DRC with the local government bodies, the UN and international organizations in-country, other stakeholders, beneficiaries, and other (I) NGO’s as part of regular and quality communications to maintain good relations. The post-holder will build the portfolio of Burundi by ensuring high quality implementation of all projects and supporting new business development. S/he will need to clearly understand and ensure fair, accountable and transparent management of program, finance and human resources, and promote a learning environment for staff and the organization. The Area Manager will also be responsible for full compliance with DRC Standard Operating Procedures for safety, security and general operations.


1. Management and Coordination:

  • Overall responsibility for the recruitment and daily management of the Burundi-based program and support teams, including ensuring positive and collaborative working relationships in line with DRC's Code of Conduct and assessing staff capacity to provide or recommend relevant training or coaching as needed.
  • Daily management of the Burundi office, including ensuring compliant financial operations and budgeting, administration, human resources, logistics, procurement and security in line with DRC and donor regulations.
  • Represent DRC publicly at the site level, including in coordination fora with other agencies, and for providing the direct link in communications between DRC's Burundi field office and the Tanzania team. As a general guideline, the Area Manager will represent DRC with Burundi-based stakeholders, while the Country Director will manage relationships with stakeholders who are based outside of Burundi, though this function may be delegated to the Area Manager. 2. Programming and Technical Support:

  • Provide oversight of all programming in Burundi in compliance with core protection principles and best practices, and DRC and donor regulations, while upholding rigorous project cycle management standards.

  • Design and support in conducting needs assessments to inform program design as well as identify risks and vulnerabilities, including those related to gender, age and diversity.

  • Develop concrete initiatives to respond to needs of conflict-affected communities as well as specific strategies which build upon existing assets within the population.

  • Contribute to the strategic direction of programming through active and ongoing participation in and contribution to strategic planning meetings and development of strategic documents.
  • Work with the SMT to define a vision for the Burundi program, identify opportunities, and liaise with donors and partners.
  • Work with the Head of Programs and finance team to contribute to new program development, including both narratives and budgets, by coordinating and compiling inputs from other technical and support staff.
  • Ensure the timely delivery of high quality program and project reports to donors and relevant stakeholders.
  • Ensure humanitarian accountability to DRC's beneficiary populations through effective project monitoring and community engagement.
  • Support staff to integrate protection and migration concerns and awareness into other sectors as relevant. 3.Finance and Administration:

  • Provide daily management of the field office’s finance staff.

  • Oversee and regularly update a comprehensive master budget of all of DRC’s operations in Burundi.

  • Assume responsibility as primary budget holder of all projects and lead in the development of new budgets and spending plans.

  • Collaborate regularly with the Country finance team to monitor spending and ensure the timely utilization of all grants, including ensuring regular monthly budget and proposal follow-up is conducted in Burundi and feedback shared with the Country office.
  • Ensure all Finance staff are fully compliant with operating in DRC’s cloud-based ERP accounting and project management software by conducting regular spot checks of the financial postings.
  • Ensure full compliance with DRC and donor financial guidelines and policies. 4.Human Resources:

  • Manage the Burundi team and support respectful and positive working relationships which allow for the effective implementation of all activities. This is to be achieved through leadership, team building, day-to-day support, capacity-building and strong, generalist knowledge in all of DRC’s core sectors, including protection, migration and infrastructure.

  • Lead in-country recruitment processes and ensure that relevant staffing structures are in place and are reflective of appropriate gender balance.

  • Promote professional development by identifying training and capacity building opportunities and ensure staff are well versed in core protection concepts, DRC's code of conduct, accountability, respectful dialogue with the refugee population, and prevention of sexual exploitation and abuse.

  • Ensure staff evaluations are conducted on a regular basis and are uploaded onto DRC’s cloud-based ERP HR software.
  • Ensure all HR staff files are archived according to DRC’s operations handbook.
  • Ensure training in DRC’s cloud-based ERP system is provided to all staff upon induction (roles-based training) and that all user setup in Microsoft O365 is completed prior to onboarding process and induction.

5. Logistics and Procurement:

  • Collaborate with the Country and Regional Supply Chain Manager logistics and procurement team to develop and maintain procurement plans.
  • Ensure supply chain processes are in place and fully compliant with DRC and donor policies and standards.
  • Collaborate with the Supply Chain Manager in Tanzania to ensure field-based records are well managed, fulfill DRC and donor requirements, and are always uploaded into DRC’s cloud-based ERP system and available for use in donor reports.
  • Monitor budget lines to ensure spending is in line with project timelines and implementation schedules.
  • Ensure all procurement requests are submitted using DRC’s ERP supply chain system and approvals are done in accordance with DRC’s budget holder policy.
  • Ensure monthly follow up of procurement plans in coordination with the budget follow up process to inform any adjustments in spending as required in advance of project closure.
  • Enforce DRC’s East Africa and Great Lakes procurement lead times and DRC’s warehousing/distribution policies accordingly. 6.Safety and Security:

  • Assume responsibility for staff safety in the area of operation.

  • Ensure all relevant information regarding safety, security and the context is collected, updated and shared in a regular and timely manner.

  • Collaborate with the Goma-based Security Coordinator, Regional Safety Coordinator, and the Senior Management Team to make decisions and manage security incidents at a local level

About you

To be successful in this role, we expect you to be a positive, mature leader with a proven track record of developing effective initiatives, programmes, and impact.

In this position, you are expected to demonstrate each of DRC’ five core competencies:

  • Striving for excellence: You focus on reaching results through the Regional team both to position DRC and ensure excellence in all deliverables.
  • Collaborating: You lead regional initiatives and processes by involving relevant parties and encouraging feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen to other stakeholders and staff; and you communicate concisely and persuasively.
  • Demonstrating integrity: You act in line with DRC’s vision and values.

Moreover, we also expect the following:

Essential qualifications:

  • Master’s degree in law, social sciences, international development, or other relevant field.
  • Minimum of 6 to 8 years of work experience within the field of law or protection, particularly within the field of humanitarian response and refugee protection, with experience working for an international NGO, UN agency or relevant ministry or local authority.
  • Minimum of 5 years of experience in a senior project management position.
  • Excellent analytical and writing skills.
  • Excellent written and spoken French and English.
  • Knowledge of Kirundi an added advantage.


Availability: 15th April 2019

Duty station: Bujumbura - Burundi, this is a non-family and unaccompanied positon.

Reporting: Country Director, Tanzania-Burundi

Duration: 1year contract possibility of extension, subject to performance and funding.

Contract: Salary and conditions in accordance with the Danish Refugee Council’s Terms of Employment for Global Expatriates available at under Vacancies graded as M.E level 2 for qualified National staff the terms of employment will be in accordance with DRC terms for National staff in Burundi.

Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework ( All DRC staff must be committed to the Red Cross Code of Conduct, as well as the Core Humanitarian Standards.

How to apply:


All applicants must send a cover letter (max 1 page) and an updated CV (max 3 pages) in English. The cover letter should outline your personal motivation for applying and your key qualifications for the position. Apply online on our page Current Vacancies at Applications sent by email will not be considered.

Closing date for applications: 28th February 2019

If you have questions or are facing problems with the online application process, please visit