Logistics and Casework Intern

from International Rescue Committee
Closing date: 31 Dec 2019

BACKGROUND: Founded in 1933, the International Rescue Committee (IRC) is a leading non-sectarian, voluntary organization providing relief, protection, and resettlement services for refugees and victims of oppression or violent conflict. The Suburban Washington Refugee Center, where the IRC’s Silver Spring resettlement office is located, has resettled more than 2,000 new refugee arrivals, providing them a fresh start and opportunities to use their greatest resources—their motivation, their skills and their experiences—to become independent and self-sufficient new Americans. Currently, the IRC Silver Spring resettles and/or provides assistance to over 700 refugees and asylees each year.

SCOPE OF WORK: The Logistics & Casework Intern is needed to assist the Logistics Specialist and Casework team at the IRC Silver Spring Regional Office. The Logistics Specialist prepares for the arrival of new refugees by assuring safe, sanitary, and furnished housing is secured for each client. The Casework team provides initial services post-arrival to orient refugees to their new life in the US by linking each client to both internal and public services available to them.


  • Assist with physical case file management
  • Assist with electronic entry of client data and expenses
  • Accompany Logistics Specialist in the field to assist with housing process
  • Assist with tracking and valuing donations
  • Orient new refugees in the field with public transportation
  • Assist clients with various applications, such as Social Security cards and State IDs
  • Accompany clients to various appointments, including but not limited to: medical appointments, immunization appointments, ESL class enrollments, and school enrollments
  • Other related duties as assigned


  • Intern will gain experience managing physical and electronic filing systems
  • Intern will learn how housing is secured and prepared for newly arriving refugees
  • Intern will gain US field office experience interacting with newly arrived refugees
  • Intern will acquire knowledge of programs and public benefits available for refugees during their resettlement period
  • Intern will learn reporting requirements for resettlement agencies and how capturing this data improves services


  • Current undergraduate, graduate student, or less than 12 months out of school*
  • 20+ hours per week preferred, with a minimum time commitment of 15 hours per week and a minimum of 2 working days per week
  • Organized with utmost attention to detail
  • Computer literate with the ability to learn new software and tasks
  • Ability to work independently in a fast-paced environment
  • Ability to navigate the service area with clients via public transportation or vehicle
  • Strong communication skills
  • Experience or interest working with refugee and humanitarian issues
  • Able and willing to lift and carry up to approximately 50 pounds (E.g., carrying half of a couch during apartment setup) is preferred, but not required
  • A car or access to a car is preferred, but not required
  • Fluency in one of the following languages is preferred, but not required: Arabic, Dari, Spanish, Swahili, Urdu
How to apply:

Please apply directly online: https://rescue.csod.com/ats/careersite/JobDetails.aspx?site=1&id=5770

This position is for the Fall of 2019 and requires a minimum commitment of 3 months. Please submit a resume and cover letter with your application. Please also include your availability in your cover letter.

Note: This is an unpaid internship; school credit may be received depending on your program and institution.

*Candidates applying not currently enrolled in an undergraduate or graduate program, or not within 12 months of graduation will be processed as volunteers.