Intensive Case Management Intern

from International Rescue Committee
Closing date: 31 Dec 2019


Founded in 1933, the International Rescue Committee (IRC) is a leading non-sectarian, voluntary organization providing relief, protection, and resettlement services for refugees and victims of oppression or violent conflict. The IRC’s Silver Spring resettlement office has resettled more than 2,000 new refugee arrivals, providing them a fresh start and opportunities to use their greatest resources—their motivation, their skills and their experiences—to become independent and self-sufficient new Americans. Currently, the IRC Silver Spring resettles and/or provides assistance to over 700 refugees and asylees each year.


The Intensive Case Management Assistant will work in close coordination with the case management teams, refugee clients, and local healthcare providers to advocate for the healthcare and preventative health needs of refugee and asylee clients.

Significant portions of newly arrived clients are considered medically vulnerable, whose medical conditions have been compounded by living conditions overseas and are further exacerbated by systemic barriers to accessing healthcare in the U.S. The program focuses on reducing healthcare disparities for clients by facilitating their access to health care, education, resources, and psychosocial support.


· Provide on-going medical case management through assessment of immediate and long-term health needs

· Assist in maintaining quality control of files

· Enroll clients into ICM program, and conduct assessments to measure change of status from vulnerable to thriving

· Serve as a patient advocate by accompanying clients to medical appointments, aiding clients in navigating local healthcare services, as well as reporting and coordinating necessary follow-up care

· Communicate and coordinate with the direct services team to ensure the continuum of care for medically vulnerable refugees and asylees

· Other duties as assigned


  • Intern will gain US field-office experience by interacting with and assisting vulnerable clients
  • Intern will acquire detailed knowledge of the US healthcare system
  • Intern will learn reporting requirements for resettlement agencies and how to capture data to improve services


  • Current undergraduate or less than 12 months out of school*
  • Ability to work independently and under pressure in a fast-paced environment
  • Organized with attention to detail
  • Excellent communication and writing skills
  • An interest in international and refugee issues
  • Proven ability to work independently and as a team member in a multi-cultural setting
  • Willingness to use public transportation with clients in order to orient clients to buses, etc
  • Possess reliable transportation, valid US driver’s license, and active insurance policy
  • Three-month commitment of three full days per week preferred
  • Proficiency in Arabic, Amharic, Tigrinya, Swahili, Farsi or French desirable

This position reports to the Program Coordinator.

Note: This is an unpaid internship; school credit may be received depending on your program and institution.

*Candidates applying who are not currently enrolled in an undergraduate or graduate program, or are outside 12 months of their graduation will be processed as volunteers.

How to apply:

Please apply directly online:

Please include your resume, a cover letter, a list of references, and your tentative availability (including start date and weekly schedule) with your application.

This position is for the fall 2019 semester and requires a 3 month commitment. The internship will be posted until filled.