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Senior Program Officer, Global Programs

from Pact
Closing date: 31 Jan 2019

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant. Pact is a recognized global leader in international development. Our staff have a range of expertise in areas including public health, capacity development, governance and civil society, natural resource management, poverty, fragile states, monitoring and evaluation, small-scale and artisanal mining, microfinance and more. This expertise is combined in Pact’s unique integrated approach, which focuses on systemic changes needed to improve people’s lives.


Program Delivery (PDEL) - Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Team for Asia Eurasia, contributes to realizing this purpose by: Forging smart partnerships and treating all people with dignity and respect; Applying organizational policies and regulatory compliance appropriately and consistently; Facilitating team spirit among colleagues and promoting the organization through communications; Influencing decision makers through focused, relevant communications; Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all; Cultivating and harvesting innovation; Contributing to the organization’s ability to think and act strategically at all times; Inspiring and spreading our desired organizational culture across the global enterprise.

Position Overview:

The Senior Program Officer, Global Programs, plays a significant role in directly contributing to successful global program delivery in keeping Pact’s promise of improving the lives of those who are poor and marginalized by coordinating, and delivering technical, management, financial, and administrative assistance to a project portfolio, and by guiding program delivery and technical teams in supporting this portfolio. The senior program officer also may manage program specialists and/or interns in addition to providing targeted support to a country(s) portfolio.

Key Responsibilities:

The Senior Program Officer, Global Programs, supports portfolios and programs that are more complex from a technical and management perspective and that have larger budgets, take progressively greater leadership responsibility in managing their work and their teams, support corporate initiatives, and are expected to meet their performance objectives with less supervision and oversight. The senior program officer’s performance is measured based on the extent to which they successfully:

  • Identify and analyze program-level quantitative and qualitative performance indicators and deliver a range of management, technical, administrative, and operational support services to empower and enable global programs in achieving +90% time and scope objectives on a quarterly and annual basis
  • Make a substantive, measurable contribution to portfolio-level annual new business targets by providing support across a range of opportunity development roles and responsibilities, including but not limited to, strategic prepositioning, proposal management, technical research and writing, thought leadership, recruitment, and pricing
  • Partner and collaborate with other Pact departments, including Regional Program Delivery and Program Advancement, opportunity development, financial planning and analysis, accounting, and human resources to ensure that portfolio-wide support is given when and where necessary, and build strong internal professional relationships with members of these support units
  • Manage projects under the Global Programs portfolio, coordinating workplans, budgets, monitoring, staffing and risks. Produce project reports and communications materials
  • Engage regularly with Program Advancement directors and other senior leaders around the organization to assess global opportunities, develop global opportunity development priorities, and ensure that extended, sometimes multi-year global opportunity capture plans, are supported and executed
  • Partner with Pact operating unit executive and senior leadership (Pact UK, Pact Ventures, Pact Institute, etc.) and platforms (M2M, E4P, etc.) to ensure that global engagements are effectively supported and managed in accordance with program delivery standard operating procedures
  • Contribute to development of Pact’s strategy to expand global and/or DC-based programming in coordination with technical and regional teams
  • Promote a culture of inclusion, learning, support, diversity, innovation, and risk-taking within their team and across their portfolio
  • Demonstrate engagement, creativity, and a drive to solve issues at a corporate level to create future and lasting efficiencies and quality improvements
  • Engage, cultivate, and build an extensive professional network related to portfolio-level programmatic areas with clients, donors, partners, and technical experts
  • Develop functional technical experience and subject matter expertise in at least one core Pact program advancement area as appropriate in supporting their portfolio
  • Conduct occasional travel, both domestically and internationally, to support global portfolio growth opportunities and coordinate with other Pact operating entities, such as Pact UK
  • Based on the needs of the global program’s portfolio, manage, mentor, and support a team of program specialists and interns in successfully meeting team and individual performance objectives and professional development goals
  • Perform other duties as assigned by supervisor

Basic Requirements:

  • Bachelor’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health
  • At least eight years of program management experience in international development or a related field (or six years with a Master’s degree)
  • Prior experience managing or supporting programs funded by major international development organizations, especially USAID
  • Prior experience supporting new business and strategy development
  • Ability and willingness to travel to low- and middle-income countries for three or more months per year
  • Fluency in English

Preferred Qualifications:

  • Proficient in at least one other relevant language
  • Prior global opportunity business development experience and/or familiarity with global program managemnet
  • Master’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health

Pact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity, sexual orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable federal, state, or local law.