KAP-survey methodological support - Consultancy - Jordan

from Handicap International - Humanity & Inclusion
Closing date: 28 Jun 2018

KAP-survey methodological support - Consultancy

1 Background

1.1 About Humanity & Inclusion and the Middle East Regional Programme

Humanity & Inclusion (the new name of Handicap International) is an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside people with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights. Present in more than 55 countries, HI has been present in Jordan since 2012 and currently works to provide comprehensive rehabilitation services to vulnerable people in need.

HI’s Middle East Regional Programme is now broad and ambitious, with projects and missions in 4 different countries (Egypt, Jordan, Lebanon and Palestine). The different projects and actions implemented at regional (multi-country) and mission levels are expected to continue and grow at different stages of the post-emergency-development continuum as well as across different sectors, including new ones for the region such as livelihood and education.

1.2 Disability and people with disabilities’ situation in Jordan

Seven years after the beginning of the Syrian crisis, Jordan is hosting the 3rd largest number of Syrian refugees in the region. As of March 2016, the number of individuals having fled Syria to seek refuge in Jordan has reached 655,056 (registered with UNHCR, Nov-2017) with over half being boys and girls under the age of 18 years old. More than 30% of the Syrian refugee population present some specific needs linked to functional limitations (impairment / disability) and are therefore affected by factors which increase their vulnerability.

In addition to the main challenges faced by the overall Syrian refugee population, people with disabilities face difficulties to access services that are appropriate and suited to their needs. Barriers still remain from humanitarian assistance preventing an equal access to the services provided for all the population. The “in-accessibility” of information and of facilities, the distance from services, lack of understanding about the needs of people with disabilities as well as the attitudes towards this group are some of the reasons that continue to exclude them from the humanitarian response.

1.4 Jordan Mission and Approaches of Intervention

In October 2014, HI launched a project aiming to address more specifically the issue of inclusion and mainstreaming. Articulated around 5 steps - Barrier analysis, Informing and Awareness-raising, Advocacy, Training and Coaching – the project develops a holistic mainstreaming approach to ensure the inclusion of people with disabilities within their communities, HI piloted a new awareness component which aims to reduce the stigma and discrimination faced by persons with disabilities in targeted local communities affected by the Syrian crisis since 2016. The “Inclusion” component consists in acting deliberately in order to eliminate all obstacles which could prevent one from an equal access and full participation within a structure, service or society, whatever the intrinsic characteristics of this individual, family, group or community (age, sex, disability, ethnicity, nationality, political affiliation, etc.).

In order to inform the definition of the next phase of awareness raising within the target communities in relation to barriers for people with disabilities in accessing the services, HI has scheduled a conduct Knowledge, Attitudes and Practices survey in the target area. The current set-up of the mission includes a Monitoring, Evaluation, Accountability and Learning (MEAL) department with some experience in conducting various types of surveys.


The purpose of the consultancy is to provide the methodological support to HI Jordan to implement the KAP-survey, based on the evaluation questions provided by HI and in coordination with the Regional Inclusion Technical Coordinator. The support will be articulated around two key objectives:

· Lead the baseline KAP-survey jointly with the HI team

· Build the capacity of the MEAL department (3 to 4 people, supervisor and officer level) through theoretical and practical training empowering MEAL unit to conduct autonomously future KAP-surveys.

2.1 Tasks of the Consultant and deliverables

Objective 1: Lead the baseline KAP-survey jointly with the HI team

Task 1.1 - Based on the evaluation questions provided by HI, develop the adapted KAP-survey methodology: Jointly with MEAL unit, define the indicators to measure, design the questionnaire, identify the relevant target groups, select the appropriate sampling method, and evaluate the precision

Task 1.2 - Supervise the data collection including training of enumerators and data cleaning

Task 1.3 - Lead the preliminary analysis, listing preliminary results to be validated by the Regional Inclusion Technical Coordinator

Deliverable 1.1: Methodologic document for the baseline KAP-survey including: Measured indicators the final questionnaire, the sampling used, limitations, precision and confidence

Deliverable 1.2: Cleaned dataset (unprotected excel based)

Deliverable 1.3: Preliminary KAP-survey report, including: Methodology (see Deliverable 1.1), Profile of respondents, detailed findings, Performance on the selected indicators and Recommendations

Objective 2: Build the capacity of the MEAL unit (4 people) through theoretical and practical training empowering MEAL unit to conduct autonomously future KAP-surveys

Task 2.1 – Conduct a rapid capacity assessment of the MEAL unit in relation to KAP-surveys and develop the related capacity building plan

Task 2.2 – Deliver training to the MEAL unit on the KAP-survey (in general): basics, methodological options, representativity of results, sampling methods, and complementary studies

Task 2.3 – Mentor the MEAL unit during the implementation of objective 1.

Optional task 2.4 – Training of MEAL unit (7 people) on data analysis software such as Sphix, or SPSS (or similar) as recommended by the applicant

Deliverable 2.1: Capacity assessment overview and capacity building plan

Deliverable 2.2: Training materials and guidelines

Deliverable 2.3: Recommendations for further MEAL unit development in relation to KAP-survey (including online platforms).

Optional deliverable 2.4: Data analysis software training materials

Deliverables will be considered final upon validation by HI.


The expertise required to fulfil this role is as follows:

  • Academic background on MEAL or Research.

  • Demonstrated experience in conducting community level similar studies

  • At least 3 years’ experience in in humanitarian or development context

  • Experience on data analysis software (Sphix, SPSS, NVIVO…). Should the consultant plan to use a licenced software, he must supply it as HI will not be providing any.

  • Experience in MEAL capacity building programs, and advanced level in delivering trainings for M&E specialized staff.

  • Fluent in English and Arabic (oral and written),


4.1 Timeframe

The consultancy is expected to be carried in between July 2018 and August 2018. The total duration of the input is estimated to maximum 30 working days subject to following restrictions:

o Weekends are not working days, except when preliminary agreed

4.2 Work schedule

The consultant will propose a tentative work schedule for the performance of the requested services, according to the timeframe specified above, in his/her Expression of Interest (EOI).

4.3 Location

The consultant will be based in Amman, with travel to various project implementation areas in the northern governorates (maximum 2 hours average traveling time from Amman to field).

4.4 Representation

The consultant will have to abide to all HI mandate and Code of Conduct, and is expected to preserve HI image.


The consultant must supply professional equipment (laptop, phone).

HI Jordan will provide:

  • Office space and resources (Wifi, printing, meeting room…),

  • Enumerators

  • Data collection tools for enumerators (tablets….)

  • In-country work-related transport, based on need and according to HI Jordan logistic procedures.


The selected candidate will be requested to provide HI the following documents at the time of contract signature:

· Evidence that government taxes have been paid

· Insurance certificate (third party liability)

· Banking identification (for payment)

The consultant will be requested to provide a quotation for 20 days (s)he will be mobilized and will be contracted by HI.


The consultancy fees will be paid, upon reception of invoice, by bank transfer. The payment tranches are to be proposed by the consultant as part of the application. In all cases, at least 30% of the agreed price will be transferred only upon validation of the final report by HI.

How to apply:

This call is open to individuals only (offers from companies will be considered).

Interested applicants should send their EOI and all the requested supporting documentation by email: m.adoum@hi.org with “KAP consultant” in the subject line before 28th of June 2018 including:

a) A cover letter of maximum 1 page introducing the consultant and how the skills and competencies described above are met, with concrete examples (Organization profile outlining similar experience including type of task, employer, project title, location, achieved outputs). The cover letter should also indicate consultants’ availability for the proposed period

b) Technical offer reflecting a tentative work schedule, number of days required to complete the assignment, specify if the optional task will be included and the details related to it

c) Detailed financial offer including with requested terms of payment (payment tranches), specifically highlighting consulting fees per day and the estimated total financial offer.

d) CV of proposed consultant including at least 3 references

e) At least 1 examples of from previous similar assignments

Only complete EOI following all requirements will be considered