Education Unit Manager

from International Rescue Committee
Closing date: 15 May 2018

Requisition ID: req1646

Job Title: Education Unit Manager

Sector: Education

Employment Category: Regular

Employment Type: Full-Time

Location: USA-New York, NY - HQ

Job Description

Background/IRC Summary:

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The IRC's vision is to lead the humanitarian field by implementing high-impact, cost-effective programs for people affected by crisis and by using our learning and experience to shape policy and practice. To achieve that vision, the IRC's Program Quality Unit (PQU) provides technical assistance to IRC's country program staff and shares what we learn to influence policy and practice.

The IRC delivers education programs in over 20 conflict-affected or post-conflict countries around the world. The IRC's educational interventions strive to help children and youth gain valuable skills and knowledge that will increase their opportunities and life chances, and contribute to their well-being and livelihood. The IRC supports formal and non-formal learning activities that lead to tangible learning outcomes in literacy, numeracy, social-emotional learning and marketable skills, and promotes the protection and psychosocial well-being of conflict-affected children and youth.

Job Overview

The Education Unit Manager position will provide core administrative and research support in the areas of event planning, information management, communications, travel and procurement. The full-time post will be based in the New York HQ office.

Specific Responsibilities

  • Administrative Support

§ Support to Education Unit leadership

§ Meetings. Manage the Senior Director's and Deputy Director's calendar and assist with scheduling and other administrative tasks, including booking conference rooms, setting agendas, preparing print materials and taking notes for meetings.

§ Relationship management. Maintain a list of key contacts that includes tracking of engagements/conversations/follow up.

§ Travel. Reserve and book flights and accommodation for Senior Director and Deputy Director; procure visas; liaise where necessary with IRC Country Program staff to arrange in-country travel logistics; compile and submit travel expense reports for Senior Director.

§ Support as needed to Education Unit colleagues

§ Provide administrative support on purchase requests, Human Resource forms, hiring processes, and on-boarding of new staff, as well as additional support as needed.

§ Serve as liaison for Education Unit staff with HQ support departments such as Finance, IT, HR and Global Supply Chain, as needed.

§ Procurement and consultants

§ Serve as the focal point for procurement requests and consultants.

§ Manage the administration of procurements, including tracking and initiating requests and processing and tracking payments

Event logistics

§ Support logistics for external education events that we convene (1-2 annually) or attend, including:

§ Comparing and choosing sites for events; liaising with vendors, obtaining quotes for services, reviewing contracts, finalizing all procurement requirements.

§ Coordinating content, drafting communications materials and correspondences, and overseeing development and dissemination of all event print materials.

§ Assist with the planning and running of Education's internal retreats and bi-weekly meetings.

§ Plan and schedule Education unit meetings including sending out agendas, managing technological needs and taking and sharing minutes.

Ø Research and Information Management

§ Develop/improve and maintain a system for gathering, organizing and tracking relevant information on education research projects, programs and strategic initiatives, including statistics about our reach.

§ Maintain a "key facts" document with up-to-date statistics; fact check as needed for external communications.

§ Maintain and update an education resource library.

§ Respond to internal information requests, providing existing content and supporting the production of new products (e.g., presentations, fact sheets, website content) as needed.

§ Serve as the site owner for IRC's internal education page and make updates as needed.

§ Update departmental data on a quarterly basis, including the Education Unit's organizational chart, country coverage, country visits, international field staff list, and Quarterly Strategic Review.

§ Maintain and distribute a detailed calendar of team member travel and key events.

Key Working Relationships:

Position Reports to: Policy Advisor, Education

Position directly supervises: N/A

Other Internal and/or external contacts:

Internal: The position includes close liaison and work with all Education Technical Advisors

External: The position includes relationship-building with partner organizations, particularly Sesame Workshop and New York University Global TIES for Children

Job Qualifications:

Education: Master's degree in Education or related field preferred.

Work Experience: Experience working in an office environment a must. Knowledge of key issues in education, particularly in humanitarian and/or development contexts, a plus.

Demonstrate Skills and Competencies: Proven skills in administration and logistics, research, writing and editing a must. Must be extremely detail oriented and organized, with strong communication and multitasking abilities.

Language Skills: Fluency in English required; proficiency in French and Arabic is desired/an advantage.

Working Environment: This position will be based in New York, New York.

All IRC staff are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies.