Partnership Finance Manager- Jordan
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps sees greater potential for impact in the response to the civil war in Syria if the strengths and contributions of both the international community and Syrian civil society groups are effectively leveraged. Mercy Corps' Investing in Syrian Humanitarian Action Project (funded by OFDA from October 2015 through March 2019) is designed to advise, support, and coach targeted Syrian civil society organizations to better and more efficiently serve conflict-affected communities. The program takes a demand-driven approach to capacity development, and utilizes creative methodologies for remote engagement, including both on- and off-line e-learning and broadening access to Arabic language resources for the wider Syrian humanitarian community.
General Position Summary
Complementing the ISHA Project Director's responsibility for overall consortium management, donor relations, and technical oversight, the Partnership Finance Manager will provide strategic leadership for the sub-granting and financial capacity strengthening elements of the project. S/he will play a key role within the project, responsible for building strong and compliant systems within the project to 1) enable smooth, efficient, and effective sub-project implementation, 2) capitalize on capacity strengthening opportunities to support local partners' efforts to strengthen their own financial management systems, and 3) ensure linkages between Mercy Corps' technical, organizational, humanitarian, and financial management support to partners. In addition, s/he will oversee a team of national Partnership Finance Capacity Strengthening Coordinators and the Operations Capacity Strengthening Coordinator, capable of and committed to supporting Syrian partners throughout the sub-grant lifecycle.
Essential Job Responsibilities
STRATEGY AND VISION
• Help foster an enabling environment for collaborative, inclusive, and mutually accountable partnerships with local organizations.
• Contribute to the development of the project's partnership strategy and programmatic direction, and help shape ISHA's' overall humanitarian response to the crisis in Syria.
• Identify creative solutions and build flexible systems that are compliant with US government and Mercy Corps regulations, yet facilitate the achievement of the project's capacity development goals and partnership strategy.
• Engage with key regional and Headquarter stakeholders to strategically streamline and adapt Mercy Corps sub-grant practices and processes for ISHA and through a partnership lens.
• Provide leadership and direction with regard to any sub-grant or contract functions needed for the project's success.
SUB-GRANT MANAGEMENT AND COMPLIANCE
• Responsible for all partnership compliance processes and guidelines, including oversight for due diligence, issuing, managing, and monitoring sub-grants in accordance with Mercy Corps policies and OFDA regulations.
• Accountable for compliance with donor and Mercy Corps regulations while ensuring that systems are not causing partners undue administrative burden.
•Oversee the review of potential partner budgets and relevant components of the narratives for completeness, cost eligibility, and compliance with requirements.
• Develop and support staff to deliver sub-grantee financial, operational and compliance trainings and workshops, and oversee on-going support and coaching to partners in these areas.
• Ensure high quality and compliant partner sub-award management documents throughout the design, implementation and close-out phases, including reports, payment requests, modifications, close-out checklists and reconciliation forms.
• Oversee sub-award tracking and filing, including reports, payments, and other relevant documentation.
• Work closely with the wider ISHA team to identify and support partner's organizational capacity priorities in order to ensure that the sub-grant process strengthens their ability to deliver quality programming.
• Employ a participatory management style and provide continuous support to the Partnership Finance and Operations team to help develop and hone their skills and approaches.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Provide team members with information, tools and other resources to improve performance and help them constructively identify problem solving options.
• Proactively identify opportunities for collaboration and learning across the different project teams.
• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.
• Engage constructively with relevant internal and external coordination mechanisms on behalf of the project as necessary.
• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
ACCOUNTABILITY TO BENEFICIARIES
• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Partnership Finance Capacity Strengthening Coordinators, Partnership Operations Coordinator
Reports Directly To: ISHA Program Director
Works Directly With: ISHA Program and MEAL teams, ISHA leadership, Syria Finance team (particularly Sub-Grants and Compliance) and other senior leaders in Mercy Corps Syria Regional Response as well as key HQ stakeholders
Knowledge and Experience
• BA/ S or equivalent in accounting or finance required; advance degree preferred;
• At least 5 years of progressive financial management experience, including supervisory experience, required
• At least 4 years' experience in grants management from USG sources and excellent knowledge of donor rules and regulations requireds
• Proven success managing the administration and compliance of US government funding, including the oversight of complex sub-granting mechanisms
• Experience building compliant, yet responsive and contextually appropriate, sub-grant systems, tools and processes
• Demonstrated commitment to capacity development and dedication to partner-driven approaches
• Multi-tasking, organizational, and prioritization skills are necessary, as are patience, a sense of humor, and interest in working with diverse teams
• Excellent oral and written English skills; fluency in Arabic is highly advantageous
The successful candidate will be capable of multi-tasking, rapid decision-making, and creative problem-solving. S/he has initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity strengthening of local partners. S/he will be known for flexibility and creativity in project planning and building responsive systems, and is able to solicit and understand diverse perspectives, build consensus among a variety of stakeholders, and effectively and clearly communicate decisions.
Living Conditions/Environmental Conditions
The position is based in Amman, Jordan and it requires up to 15% travel to other regional Mercy Corps hubs, including Gaziantep, Beirut, and Erbil. This is an unaccompanied position. Housing is individual accommodation, and staff enjoy unlimited freedom of movement beyond the house/office.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.