Communications and Media Manager (national contract)

from Save the Children
Closing date: 27 Feb 2018

The role: Communications and Media Manager

TEAM/PROGRAMME: Programme Development and Quality/Communications

LOCATION: Sloviansk, Ukraine (with in-country travel)


CHILD SAFEGUARDING: Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.


Save the Children is the world's leading independent organisation for children. We were founded in 1919 and now work in more than 120 countries around the world.

We have been working in Eastern Europe and Eurasia for more than 30 years. In 2014 we launched a direct emergency response in Ukraine as a result of the crisis. We provide support to vulnerable children and their families through a range of programs including child protection, food secuirty and livelihoods, shelter and education.

The Communications and Media Manager will work with internal and external stakeholders to ensure Save the Children's emergency response in Ukraine is effectively and accurately presented.

The Communications and Media Manager will be responsible for producing compelling communications materials such as case studies, infographics and photos, building Save the Children's media profile in Ukraine, improving our communication with beneficiaries, ensuring donor visibility requirements are met and leading on information management activities, such as the production of the monthly situation report. The successful applicant will also be trained and mentored to take over management of the Communications Team.

SCOPE OF ROLE: Reports to: PDQ Manager Staff directly reporting to this post: 1 to 3


Communications and information management

  • Support the international PDQ Manager with the implementation of the Save the Children Ukraine response media and communications strategy.
  • Create effective communications content - such as case studies, photos, infographics, blogs and factsheets - for donors, Save the Children members and the Regional Office.
  • Identify compelling and relevant stories in the field and organise content gathering trips to gather the resources.
  • Create content for the Ukraine response's social media accounts and website.
  • Manage the production of key information management resources including situation reports, Q&As and key messages.
  • Lead on the development and implementation of a 'communicating with beneficiaries' strategy.
  • Support the Communications Team with the implementation of the internal communications plan.
  • Work with the international PDQ Manager to ensure donor visibility requirements are met in the field.
  • Support the international PDQ Manager to facilitate VIP visits to the field (including Save the Children member communications/media/video teams)
  • In coordination with the PDQ Manager liaise directly with relevant donors, RO Media and Coms staff, Mbers, etc. on meadi and coms issues.


  • Lead on the development and implementation of a national and local media strategy to raise the profile of Save the Children in Ukraine and improve our communication with beneficiaries.
  • Produce media releases, speaking notes for spokespeople, Q&As and opinion pieces.
  • Respond to local and national media requests and ensure journalists are provided with information in a timely manner.
  • Identify and pitch positive stories about Save the Children's work to local and national journalists.
  • Provide media training to national Save the Children staff members as required.
  • Support the international PDQ Manager to manage crisis communications as required to minimise the damage to Save the Children's reputation in Ukraine.
  • Monitor local and national media coverage about Save the Children's work in Ukraine in coordination.


  • Support the international PDQ Manager with the development and implementation of advocacy campaigns
  • Build the capacity of partner organisations through delivering training in information management and communication skills (including media training)
  • Identify learning and training opportunities for Save the Children staff and partners and work as a mentor and role model for less experienced staff
  • Liaise with SCI in Ukraine Program staff to assist in ensuring their work is well branded and visible.


Manage build the capacity of and mentor 1 to 3 junior officers/volunteers to assist with a lot of the filed work - taking pictures, visibility, etc. - and liaison with printing companies, media channels etc.

SKILLS AND BEHAVIOURS (our Values in Practice) Accountability:

  • Holds self accountable for making decisions, managing resources efficiently, achieving results together with children and role modelling Save the Children values
  • Creates an environment in-country to lead, enable and maintain our culture of child safeguarding Ambition:
  • Sets ambitious and challenging goals for self, takes responsibility for own personal development
  • Widely shares personal vision for Save the Children, engages and motivates others
  • Future oriented, thinks strategically and on a global scale Collaboration:
  • Builds and maintains effective relationships, with their own team, colleagues, members, donors and partners
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to Creativity:
  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks Integrity:
  • Honest, encourages openness and transparency
  • Always acts in the best interests of children

Qualifications and experience


  • At least four years' experience working in information, communications and media
  • Previous experience working in a non-profit organisation
  • University education in a relevant subject or equivalent field experience
  • Ability to deliver high-quality communications content, including photographs and case studies, about Save the Children's programs
  • Experience developing and implementing media and communications strategies
  • Experience interviewing vulnerable children and understanding child protection guidelines and procedures
  • Experience managing media requests and using the media to increase the profile of an organisation
  • Understanding about how to effectively communicate with beneficiaries
  • Excellent understanding of what media and communications content Save the Children's members require to fundraise and advocate effectively.
  • Evidence of excellent verbal and written communication skills in both English, Russian and Ukrainian for a wide range of different audiences including donors, journalists and the general public.
  • Experience developing media and communications products in a politically and culturally sensitive manner
  • The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working environments.
  • Experience of delivering training, presentations and other capacity building activities for different audiences
  • Ability to manage and prioritise an unpredictable workload and solve problems quickly
  • Excellent IT skills, especially in Microsoft Word and Powerpoint
  • Excellent relationship building skills and strong influencing skills
  • An initiative-taking, proactive and inspiring attitude
  • Commitment to the aims and principles of Save the Children. In particular, a good understanding of the Save the Children's mandate and child focus, and an ability to ensure this is included in all media and communications content.


  • Experience as a media spokesperson
  • PhotoShop or other design software skills
  • Management experience

Contract length: 6 months (with possibility to be extended)

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.

Application Information:

Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

How to apply:

Application Email: Please apply with a covering letter and up-to-date CV to: ''