Emergency Coordinator - Yumbe, Uganda

from Catholic Relief Services
Closing date: 26 Oct 2017

Job Title: Program Manager II -Emergency Coordinator

Department: Uganda

Band: D

Reports To: Head of Office

Country/Location: Uganda/Yumbe

Job Summary

The Emergency Coordinator will manage and provide technical oversight of the development and implementation of the Uganda's emergency response and recovery programming, ensuring effective systems and processes are in place that support high-quality programming that advances Catholic Relief Services' (CRS) work in serving the poor and vulnerable. The Emergency Coordinator's knowledge and skills in emergency programming and management will ensure the delivery of high-quality emergency programming that applies best practices and constantly works towards improving the impact to those we serve.

Job Responsibilities

  • In close collaboration with the Uganda Senior Management Team and EARO and Emergency Technical Advisors, manage the planning, strategy and implementation of all emergency response and recovery activities in line with CRS quality standards, donor requirements and national and international standards and ensure program components are implemented in an integrated manner with other ongoing Uganda programming, working with the Head of Office to ensure staff safety and security.
  • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of emergency staff, and complete performance management for direct reports.
  • Promote MEAL and knowledge management by leading program/project reviews and reflections with staff and partner representatives and documentation of good practices and lessons learned for assessments, to adjust strategies and implementation plans, to inform future programming initiatives and approaches, and to contribute to organizational learning.
  • Represent the organization and collaborate, coordinate and communicate on a regular basis with donors, INGO key sectoral working groups, the UN, and relevant local government and community actors to keep abreast of changing needs and opportunities on the ground, to develop synergies, and to identify opportunities for growth.
  • Serve as the technical lead and technical writer to ensure quality emergency proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
  • Identify emergency capacity building needs for staff and partner organizations and take the lead on planning emergency training and capacity building programs and activities, developing curriculums, and delivering trainings.
  • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.

Supervision: The Emergency Coordinator will directly supervise five staff across three current funding streams. The supervisory responsibilities of this position will evolve with increased/reduced funding.

Typical Background, Experience and Requirements

Education and Experience

  • Master's Degree in International Development, International Relations or relevant field.
  • Minimum of 4-5 years of field-based work experience in a program/project management position with an international NGO, with preferably at least 2-3 years working in emergency response programming.
  • Strong knowledge of emergency guidelines and standards.
  • Demonstrated ability to represent the organization at coordination meetings with donors, local government, UN, and other international NGOs.
  • Experience with emergency proposals and strategy design. Familiarity with policies, procedures, and priorities of USAID, DFID, UN agencies and Caritas agencies preferred.
  • Experience in building and motivating diverse and talented teams.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Personal Skills

  • Strong strategic, analytical and problem-solving skills, with ability to make sound judgment and decisions with limited or incomplete information and offer innovative solutions.
  • Strong representation and relationship management abilities. Ability to relate to people at all levels internally and externally.
  • Ability to work long hours in a fast-paced environment and juggle multiple priorities.
  • Able to live in an environment where everyday comforts are not ready available.
  • Ability to function well in a stressful environment, stay focused, and maintain sufficient work-life balance with limited options for downtime activity.
  • Proactive, resourceful, solutions- and results-oriented.

Required/Desired Foreign Language: Proficient in English (speaking, reading and writing ability) required.

Travel Required: 25% of time

Key Working Relationships

Supervisory: Head of Office

Internal: Country Representative, Head of Programs, Humanitarian Response Department, Yumbe-based emergency team, Kampala-based program support staff and East Africa Regional Office technical advisors.

External: Government of Uganda Office of the Prime Minister Department of Refugees (OPM), UNHCR, local/international NGO offices, other UN agencies.

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Serves with Integrity
  • Models Stewardship
  • Cultivates Constructive Relationships
  • Promotes Learning

Program Manager Competencies

  • Sets clear goals and manages toward them
  • Collaborates effectively with staff and stakeholders
  • Manages financial resources with integrity
  • Applies program quality standards to project design and organizational learning

Emergency Competencies

  • Communicates strategically under pressure
  • Manages stress and complexity
  • Actively promotes safety and security
  • Manages and implements high-quality emergency programs

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Equal Opportunity Employer