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15 Jun 2018 description

What is this guide about?

This step-by-step guide aims at supporting Red Cross and Red Crescent staff and volunteers to establish and manage a systematic community feedback mechanism using the Ground Truth Solutions’ Constituent VoiceTM methodology. It focuses on migration programmes but can be adapted and used in other contexts.

21 Oct 2017 description


This report analyses data collected from refugees, asylum-seekers, and migrants currently living in the Austrian states of Burgenland, Carinthia, Lower Austria, Salzburg, Styria, Tyrol, Upper Austria, and Vorarlberg.

06 Sep 2017 description


This report summarises the findings of four focus group discussions conducted with a total of 36 refugees, asylum-seekers, and migrants in Izmir, from Syria, Afghanistan, Somalia, Eritrea, Nigeria, and Ethiopia. All focus group discussions took place on 26 July 2017. Two discussions were held with male participants, one with female participants, and one with a mixed group.

06 Sep 2017 description


This report summarises the findings of six focus group discussions conducted between 20 and 23 July 2017 with Syrian and Afghan refugees residing in Istanbul and Gaziantep, Turkey. Thirty-six participants took part in this survey, the second in a series of data collection efforts under the Mixed Migration Platform (MMP), looking at how refugees perceive humanitarian support in Turkey.

11 Aug 2017 description



This report analyses data collected from refugees and asylum-seekers in Gaziantep and Kilis, Turkey between April 24 and May 6, 2017. It is the first in a series of data collection rounds by Ground Truth Solutions in Turkey, under the Mixed Migration Platform (MMP). Additional data collection will include both quantitative and qualitative research, looking at refugee, asylum-seeker, and migrant perceptions of humanitarian assistance in different regions of Turkey.

19 Jul 2017 description

Summary Findings

Overall satisfaction with the support and services provided at shelters
Most children are happy with the quality of the shelters and the support they receive. However, respondents would like better quality food, specifically meals that resemble what they would traditionally have at home. Children are also happy with the recreational activities offered at the shelters, but would like a better variety of sports and exercise activities.

05 Jul 2017 description

VIENNA, July 2, 2017 – Ground Truth Solutions and the Cash Learning Partnership, announced the launch of the Cash Barometer, a unique and practical informational tool to assist the international community in the delivery of humanitarian aid.