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16 Jul 2018 description

Executive Summary

The year 2017 was poignantly marked by numerous humanitarian dramas around the world. From devastating natural disasters to deadly conflicts, Télécoms Sans Frontières has remained mobilised and adapted its response to the specific needs of the affected populations, introducing new and innovative means of providing communications aid.

10 May 2018 description

In recent years, the nature of South-North migration in the Americas has considerably evolved. A growing number of families and unaccompanied minors are fleeing violence, high rates of crime and natural disasters, turning what was previously considered as principally economic migration into a full-scale humanitarian crisis.

05 Jul 2017 description

President's message

27 Jun 2016 description
infographic Télécoms Sans Frontières

In May 2016, TSF's 253-day mission at the heart of the European Refugee Crisis came to an end. The infographic below summarises this mission, focusing on connectivity provision in Serbia, Macedonia and Greece, as well as a 9-week operation restoring family links in the Idomeni refugee camp.

For more information concerning our Restoring Family Links operations, click here

27 Jun 2016 description

Joint NGO statement ahead of the European Council of 28-29 June 2016 NGOs strongly condemn new EU policies to contain migration

At the upcoming European Council, European Union (EU) leaders will discuss the European Commission’s Communication on a new Partnership Framework with third countries. The Communication proposes an approach which aims to leverage existing EU and Member States' external cooperation instruments and tools in order to stem migration to Europe.

09 Jun 2016 description

Migrant crisis: 352 302 devices connected


Present in the Balkans between September 2015 and June 2016, TSF placed itself at the heart of the migrant crisis to make internet available to those cut off and help reconnect families forced to flee their home countries due to ongoing violence and conflict. Operations were later extended to the Greek islands and mainland Greece in November of the same year, carried out alongside the United Nations High Commissioner for Refugees.

09 Jun 2016 description

24/03/2016 - 28/05/2016

Following the dismantling of the Idomeni Refugee Camp (Greece), Télécoms Sans Frontières has withdrawn from the country after 65 days of operations reconnecting refugee families.

Over this 9-week period, our response team reconnected over 2,778 families (representing 16,062 individuals) with 12,650 minutes of lifeline calls, most of which to Syria, Iraq and Afghanistan.

12 Apr 2016 description

TSF providing calls to migrants stranded at the gates of the Balkans

"Vulnerable and afraid", according to our teams on the ground, the 12,000 migrants currently stranded at the Greco-Macedonian border in Idomeni (Greece) require communications after weeks of silence.

15 Mar 2016 description

Intervention context

Despite many European countries having closed their borders, the flow of migrants in their thousands from Syria, Iraq, Afghanistan and other nations in Africa and the Middle-East has showed no signs of slowing.

Following recent political decisions, people are now stranded in Serbia and Macedonia or blocked at the gates of the Balkans in Greece.

18 Dec 2015 description

TSF extends migrant crisis connectivity programme into Greece

Faced with the continuing migrant crisis, TSF has teamed up with the UNHCR to put in place 4 Emergency Telecom Centres on Greek Islands and mainland Greece.

29 Oct 2015 description

Intervention context

Fleeing instabilities in their home countries, thousands of migrants from the Middle-East and Africa are taking dangerous and sometimes fatal routes to seek asylum in Europe.

In order to respond to this worsening context, Télécoms Sans Frontières (TSF) has established its intervention strategy at the heart of the migrant route at two of the most frequented registration points, Preševo, Serbia and Gevgelija, Macedonia, both of which are compulsory stops along the journey.

15 Nov 2013 description

Contribute to TSF’s Philippines mission: Now YOU can make a difference at the click of a button!

Today, Télécoms Sans Frontières (TSF), the world’s leading emergency telecommunications NGO, is proud to announce the launch of its mobile site – m.tsfi.org. The site, developed by Amobee (leaders in mobile advertising technology) and the Vodafone Foundation, is an exciting platform to keep up-to-date with the latest news from the Philippines, and also a fast and easy way to make donations to our missions thanks to its integrated PayPal functions.

25 Mar 2013 description


TSF en 2012

Télécoms Sans Frontières (TSF) est la première ONG mondiale spécialisée en télé- communications d'urgence. Depuis 1998, TSF assiste les populations vulnérables du monde entier à travers trois champs d'actions :

Réponse à l'urgence

08 Feb 2011 description

Within the framework of its partnership with Télécoms Sans Frontières, the European Commission, through its Humanitarian Aid Department (ECHO), finances the International Emergency ICT Training Program. Indeed, in every humanitarian crisis, there is a critical need for reliable telecommunications services for civilians and relief workers.

The main objective of this program is to improve the effectiveness and the impact of humanitarian aid actions, by reinforcing emergency responders' capacities in telecommunications and information technology.

23 Jul 2009 description

The European Commission, through the international NGO Telecoms Sans Frontières, is training emergency organizations in Information and Communication Technologies (ICT). This one year program will include an initial course and a refresher course both taking place near the TSF regional bases in Managua and Bangkok.

The first session is currently being held at the Asian Institute of Technology in Bangkok from July 19th to the 24th.