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A failure to communicate
Communication is a fundamental component of effective humanitarian response. Yet humanitarian organisations and policy makers are responding to complex crises without adequate information on:
- which languages affected populations speak;
- how well they understand the languages used by responders; and
- which formats and channels will be most effective for communicating complex information.
This briefing paper is the result of a joint effort by 12 national and international organizations operating in Greece. The aim is to explain the current situation for those stranded in Greece for over six months since the closure of the northern border and introduction of the European Union (EU) – Turkey deal.