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25 Sep 2017 description

1 million refugees from South Sudan in Uganda

ABOUT RETS:
In situations where people have been forced to flee, the Refugee Emergency Telecommunications Sector (RETS) provides vital communications to UNHCR, its partners and the extended humanitarian community. There are currently 250+ users from UNHCR, partners and the wider humanitarian community.

EMERGENCY LEVEL:
UNHCR Level 3 Emergency

05 Jul 2017 description

FOREWORD

Today’s global challenges continue to grow. We currently have five ongoing emergencies ranked at the highest level of operational complexity and urgency in Iraq, Nigeria, South Sudan, in the Syria region and Yemen. While the majority of these are conflict emergencies, the frequency of natural disasters is also on the rise – with Cyclone Winston hitting Fiji in February 2016 and Hurricane Matthew striking Haiti last October. The need to strengthen preparedness and resilience is becoming more and more critical.

09 May 2017 description

Following the country’s independence in 2011, the Emergency Telecommunications Cluster (ETC) was activated in South Sudan, under the leadership of the World Food Programme (WFP), to provide security communications, internet connectivity and coordination services to the humanitarian community.

In March 2017, after nearly six years of continuous support and establishment of reliable, low-cost and long-term solutions, the ETC was officially demobilized.

28 Apr 2017 description

After 6 years of activation, ETC South Sudan demobilises

Beach ball satellite terminals and precariously mounted access points have become iconic of the Emergency Telecommunications Cluster (ETC) over the years. The maiden deployment of the then named ‘ETC Response Solution’ was five years ago in South Sudan and since then this combo of equipment has been deployed to provide high-speed internet connectivity to thousands of humanitarians responding to emergencies across the globe.

Five Years of the ETC Response Solution

26 Apr 2017 description

Highlights

  • After six years of response in South Sudan, the Emergency Telecommunications Cluster (ETC) transitioned its services to local providers and to cost-sharing solutions.

  • Over the operation’s lifespan, the ETC provided services in 23 humanitarian sites, to over 5,000 humanitarians from more than 200 organisations.

23 Mar 2017 description

**SITUATION OVERVIEW: **

Following the country’s independence in 2011, the Emergency Telecommunications Cluster (ETC) was activated in South Sudan, under the leadership of the World Food Programme (WFP) to provide security communications, internet connectivity and coordination services to the humanitarian community. Since then, the humanitarian needs across South Sudan have continued to be immense, with the country suffering from multiple threats from conflict and inter-communal violence, to economic decline, disease, and natural disaster

13 Dec 2016 description

Highlights

  • Practical training on the installation of portable Digital Mobile Radios (DMR) on vehicles, based on Let’s Comm Digital Training, has been completed in Juba for 20 Information Technology (IT) technicians from various humanitarian agencies.

  • DMR equipment including router, access points and repeaters has been shipped to Entebbe, Uganda and was cleared for road shipment to Juba. The equipment is expected to arrive on 1 December in the office of World Food Programme (WFP), lead of the Emergency Telecommunications Cluster (ETC).

28 Nov 2016 description

Highlights

  • Configuration and testing of the Digital Mobile Radio (DMR) network infrastructure for the Emergency Telecommunications Cluster (ETC) in South Sudan was completed in Denmark. The import clearance process is complete and the equipment ready for shipment.

  • ETC will provide security communications system for humanitarians in Pibor county in response to deteriorating security situation.

Situation Overview

13 Nov 2016 description
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English version

The ETC in the South Sudan is providing vital IT and telecommunications services to support the humanitarian community’s response to the conflict emergency.

The Emergency Telecommunications Cluster (ETC) is a network of organizations, including UN agencies, NGOs, Stand-by Partners, governments and other humanitarian organizations that work together to provide shared communications services in humanitarian emergencies.

04 Nov 2016 description

The ETC in the South Sudan is providing vital IT and telecommunications services to support the humanitarian community’s response to the conflict emergency.

31 Oct 2016 description

Highlights

  • The final sites assessment for repeater installation of Digital Mobile Radio (DMR) project was completed in September. This will be integrated with the existing digital network of United Nations High Commissioner for Refugees (UNHCR), facilitating seamless security communications between the two networks.

  • The ETC response are suspended in Leer and Koch counties for lack of access due to insecurity.

Situation Overview

28 Sep 2016 description

Foreword

2015 was a year of transformation for the Emergency Telecommunications Cluster (ETC). The adoption of the ETC2020 Strategy in the first half of the year, radically expanding the vision, scope and approach of the cluster, set the network on a much more impactful, but challenging, trajectory. 2015 was characterised by the adoption and commenced implementation of ETC2020 as well as the most concurrent emergencies ever responded to; and the invaluable contributions of its members and partners without which, the ETC would not exist.

21 Sep 2016 description

Highlights

  • The activated Emergency Telecommunciations Cluster (ETC) services in Wau remain operational, serving at least 10 humanitarian organizations of approximately 60 aid workers.

  • The Local ETC meetings are now held online through web conferencing due to limited movement of staff around Juba and to accommodate operational support outside Juba.

  • ETC services in twenty two (22) locations throughout the country remain operational, including the security telecommunications and Humanitarian Internet Service Project (HISP).

16 Aug 2016 description

The ETC in the South Sudan is providing vital IT and telecommunications services to support the humanitarian community’s response to the conflict emergency.

12 Aug 2016 description

Highlights

  • The unpredictable security situation in Juba has constrained movements of humanitarian staff and their activities, including Emergency Telecommunications Cluster (ETC) activities.

  • The wireless satellite equipment from emergency.lu was brought to United Nations Mission in South Sudan (UNMISS) compound in Leer for safekeeping, while another emergency.lu equipment in Koch is still in the humanitarian hub.