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15 Jun 2018 description

Guide for policy makers

This report provides an overview of alternatives to immigration detention in Africa. Drawing from examples in 32 African countries, the report highlights some of the measures in place that contribute to the effective and humane governance of migration, while avoiding the use of unnecessary immigration detention.
African policy makers are facing both internal and external pressure to manage migration more effectively. The research undertaken for this report demonstrates that:

23 May 2018 description
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Arabic version

The conflict in the Syrian Arab Republic has resulted in one of the worst humanitarian and displacement crises in decades and the largest refugee crisis in modern times. With fighting and mass displacement continuing in many parts of Syria, there are over 5.6 million Syrian refugees across the region and some 6.6 million Syrians internally displaced. Egypt, Iraq, Jordan, Lebanon and Turkey have shouldered the largest burden in hosting Syrian refugees.

22 Apr 2018 description


The conflict in Syria continues to drive the largest displacement crisis in the world. There are over 5.4 million refugees across the region and over six million people remain internally displaced. While fighting continues in some parts of Syria, recent developments on the ground have also meant that people have returned to areas where fighting has receded.
There were over 840,000 returns in Syria in 2017: the self-organized return of over 77,0001 Syrian refugees, as well as over 764,000 IDPs.

19 Oct 2017 description

The movement of refugees and migrants across the Sahara and the central Mediterranean Sea towards Europe continues to have a devastating toll on human life. Between January and August 2017, an estimated 2,270 refugees and migrants died at sea in the central Mediterranean. It is estimated that many others died on their way across the desert and in detention centres.

17 Oct 2017 description
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This compendium collects best practices and successful experiences from participants in the Host Municipalities Network who are hosting a high number of refugees. The experiences described in this compendium demonstrate the strong efforts of host municipalities and local stakeholders in responding to the refugee crisis. Focused on priority sectors, these reports show local experiences in how to enhance good governance, strengthen social cohesion, improve labor market integration of both refugees and their hosts, and find solutions for the strained sectors of waste management and housing.

10 Oct 2017 description

Useful Facts for Syrian Refugees

Why register with UNHCR?

Registration allows you and your family to formalize your stay as asylum-seekers in Egypt. You will receive an “Asylum Seeker Card” - or a “Yellow Card” - a document that will help you with your daily interaction with Egyptian authorities and partners. Registering with UNHCR facilitates residency and will protect you and your family from being returned to Syria.

UNHCR Yellow Card is Valid For 18 Months

20 Apr 2017 description

This document presents the basic needs approach that UNHCR is pursuing and expanding across operations when providing multipurpose cash grants complemented by sector specific assistance.

What is a Basic Needs Approach?

UNHCR defines the basic needs approach as a way to enable refugees to meet their basic needs and achieve longer-term well-being through means to survive and services based on their socio-economic vulnerabilities and capacities.

19 Apr 2017 description

UNHCR’s complaint procedures allow refugees and asylum seekers to file a complaint if there has been misconduct by UNHCR staff, interpreters, guards or NGO partners. A complaint must be filed within 3 months of the incident.

Process to file a complaint

  • There is a complaint form available at all UNHCR offices if you wish to use it.

  • Put your name and phone number on the complaint. Anonymous complaints will not be investigated.

  • Outline your complaint in as much detail as possible with dates, locations, witnesses.

06 Oct 2016 description


Please bring any suspected fraud incident, fraud attempt or misconduct to the attention of UNHCR immediately by one of the following methods:

Speaking to UNHCR staff Using complaint boxes placed in UNHCR reception areas Or by sending a confidential e-mail to: arecafrd@unhcr.org inspector@unhcr.org

08 Sep 2016 description


The following principles will guide the response for refugees by UNHCR:

10 Mar 2015 description
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UNFPA launches Journalist’s Handbook: Reporting on Gender-Based Violence in Syria Crisis

Amman, 9 March 2015 – Under the patronage of Her Royal Highness Princess Rym Ali, UNFPA launched a handbook on Reporting on Gender-Based Violence in the Syria Crisis to help journalists better understand issues surrounding gender-based violence (GBV) and to write about it more effectively and sensitively.

02 Feb 2015 description

Reference Guide - Communication and Complex Emergencies is a reference guide developed by the University of Adelaide’s Applied Communication Collaborative Research Unit (ACCRU) and the Australian Civil–Military Centre (ACMC).

This guide examines the broad topic of communication and its role in a range of different humanitarian and complex emergency situations. Such situations demand communication initiatives that support and promote humanitarian relief efforts, conflict reduction processes, and post-conflict transition and recovery.

17 Oct 2014 description

Developing gender equality indicators

  1. Collect data disaggregated by sex and age.

  2. Identify gender-based gaps.

  3. Analyze to determine the causes for the gaps.

  4. Design interventions across sectors to close the gaps.

  5. Further analyze to determine underlying factors leading to the gaps.

  6. Design interventions across sectors to address those factors.

27 Mar 2014 description


This template for Standard Operating Procedures (SOPs) can be adapted at country level within the Syria Refugee Response to describe guiding principles, procedures, roles and responsibilities in Communicating with Persons of Concern (PoC).

The SOPs have a focus on Syrian refugees living in urban contexts, camps and/or other settlements/collective shelters, but include other refugees or the host population affected by the influx.

24 Sep 2013 description
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Mass Information in Northern Iraq
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How to Manage Refugee Helplines
16 Aug 2011 description

The discussions in this booklet aim to address the complexity of risk in the Arab region, and present some tools which can be used by local governments, civil society and other institutions working in the field of environment and disaster risk reduction. In the Arab region the effects of human behavior on the environment has caused a growing concern since the early 1980s and from the end of the same decade the question of climate change has gradually received more attention.