Onwards and upwards - ReliefWeb turns 25 with record numbers

After the “annus horribilis” that was 2020, everyone at ReliefWeb would like to wish all our users a brighter, healthier and happier 2021!

Last year was notably positive in one aspect, however: our user numbers topped a record-breaking 15 million! The 2019 figure of 10.8 million was in itself a record, so every COVID-19 cloud has a silver lining indeed.

On another positive note, this year marks our 25th birthday - a quarter-century of being the humanitarian world’s number-one source of information on natural disasters and all subjects aid-related. When ReliefWeb celebrated its 20th anniversary in 2016, user numbers were 5.8 million, so the increase over the past five years has been incredible. Thank you to all those newcomers who joined up!

Other significant trends to note from 2020:

  • Mobile-phone usage increased to 52 percent of the total and desktop use rose by almost 22 percent.

  • The number of users from the field increased by 45 percent to 4.2 million.

  • The number of reports posted was 57,500, an increase of 16 percent from 2019.

  • While the US and the Philippines remained the top two user bases - at 2.2 million and 1.8 million, up 19 and 81.4 percent respectively - India edged out the UK in third position, with almost 700,000 users, against 642,000 for the UK.

  • At the lower end of the table, Colombia made a surprise appearance at number nine, with 310,000 users, a 65 percent increase, no doubt down to the Venezuelan crisis and more recently, flooding.

  • Pakistan was in fifth place, with 424,000 users, an increase of 52 percent, followed by Nigeria and Canada with 416,000 and 371,000 users respectively. Australia slipped into 10th place, with 302,000 users, although that was still an increase of 16 percent.

  • Other surprise increases were registered in Guatemala - up 145.8 percent to 141,541 users; South Africa - up 109.3 percent to almost 301,000; Turkey - up 52 percent to almost 250,000, and Germany, up 53 percent to 217,248 users.

  • The number of users accessing the reports section neared 20 million, up a phenomenal 58.6 percent, while for jobs the figure was almost 1.8 million, although for trainings it was down to 145,053, a stark reflection of how isolated and restricted we were in 2020.

Looking forward to more opportunities to meet in person this year! As always, we welcome your feedback, comments and suggestions, so please do get in touch.