11.85 million visits - a record year for ReliefWeb

Andrew Kobylinski

2013 was a busy year for ReliefWeb’s team and servers.

  • We experienced a 25% growth in site usage,
  • Published over 43,000 humanitarian updates including:
    1. Over 39,000 situation reports, analyses, assessments, press releases, manuals, evaluations and appeals
    2. Over 4,000 maps and infographics
  • In March, we reached the amazing milestone of having published over 500,000 humanitarian reports since 1996
  • Covered 115 natural disasters, including Typhoon Haiyan and Wutip.
  • Over 27,000 jobs posted by 2,700 employers
  • Over 2,500 training events posted by 400 organisations

We continued to implement our ‘Strategy and Vision’ with the aim of becoming the humanitarian community’s ‘one stop shop’ for humanitarian information.

So to give you an idea of the scale of the service ReliefWeb provides, here is an overview of ‘the 2013 numbers’

Site Usage

2013 represented a record year for ReliefWeb: 11.85 million visits by over 5 million unique visitors. This is an increase of 25% from 2012.

Where did users come from?

Technology and devices

The use of ReliefWeb on mobile devices doubled in 2013. 15% of all site visits made using a phone or tablet.

What information did users access?

We’re encouraged to see that both new and old content is extremely relevant and actively sought by the humanitarian community. By the end of 2013 our database contained 535,451 humanitarian updates, which the community used to support their humanitarian decision making. A variety of organizations, including NGOs, UN agencies, governments, think tanks and media make up our list of over 5,000 content providers.

Top 5 Reports

Top Countries which people sought information on

Top disasters which people sought information on

New Humanitarian Products

In 2013 we also continued to develop new humanitarian information products.

Topics pages Topics pages filter ReliefWeb’s content by theme or natural hazard type and provide easy access to global in-depth material, as well as the latest social media updates. Sixteen topic pages were launched in 2013.

ReliefWeb mobile Designed to make ReliefWeb easier to read on small screens, ReliefWeb Mobile also uses approximately 25% of the bandwidth when compared with the full site, allowing it to operate on low bandwidth networks. This feature is particularly helpful for field-based users.

APIs (application programming interface) ReliefWeb’s APIs enable developers to create online applications and functionality using ReliefWeb’s content. Users such as OCHA.org have started replacing existing RSS feeds with dynamic APIs ensuring a more dynamic and reliable way of displaying content.

Social Media usage

From the ReliefWeb blog

We hope this gives you a picture of the humanitarian community's usage of ReliefWeb’s information, tools and services. We’re looking forward to 2014 with many new project and plans in the pipeline. If you have any questions or comments on ReliefWeb’s statistics leave a message below or contact us. For more information about ReliefWeb's 2013 usage statistics, see our annual ReliefWeb Highlights document.