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CGAP Webinar | Economic Prospects for Global Youth
Description: Young people currently make up the largest youth population in history, and throughout the world they face a common challenge: persistent youth unemployment. Citi Foundation, a CGAP member, is investing $100 million globally over the next three years as part of its Pathways to Progress program to prepare 500,000 young people ages 16-24 for today's competitive job market.
  05 May 2017   1h3m38s 0 24 0
Showing 2 - 12 of 137 videos
CGAP Event: Digital Finance in China
Description: China is at the frontier of digital finance. Mobile payments are fast replacing cash. Ant Financial, the powerhouse of China's online payment services, has grown into the largest financial technology company in the world by market value. Peer-to-peer lending has exploded in volume and so has online investing. On April 14, 2017, CGAP hosted a conversation with leaders from the Chinese Academy of Financial Inclusion (CAFI), Renmin University, Beijing, to discuss the rapid growth of digital finance in China and its impact on reducing poverty. Download the slides and see full speaker bios at http://www.cgap.org/events/digital-finance-china
  20 Apr 2017   1h1m49s 0 107 0
India Stack: New Financial Inclusion Infrastructure
Description: India is home to more unbanked people than other country, but its new financial infrastructure has the potential to connect hundreds of millions of people, businesses, and government to the financial system. In this animated video, CGAP explains the layers of this new infrastructure – together known as “India Stack” – and how they work.
  30 Mar 2017   2m46s 32 2431 0
The M-PESA Effect: Can mobile money end poverty?
Description: This is a recording of an event and webcast CGAP hosted on January 12, 2017, featuring Georgetown economist Billy Jack.
  20 Apr 2017   1h3m42s 1 239 0
Insights from China: New Regulatory Challenges and Opportunities in Digital Finance
Description: The explosive growth of digital finance in China has broadened access to basic financial services. Online lending via peer networks has grown tenfold in the past two years by matching a new generation of borrowers with investors lured by the promise of higher returns. But the collapse of the online lending platform Ezubao, which allegedly defrauded investors of $7.6 billion, exposed the huge risks in this new market. The Chinese government is developing a new regulatory framework designed to protect consumers using digital finance, in what could prove a model for other countries seeking to foster innovation while limiting consumer risks. This video premiered at the Third GPFI Conference on Standard-Setting Bodies and Innovative Financial Inclusion, hosted by the Financial Stability Institute at the Bank for International Settlements in Basel, Switzerland, on 26–27 October 2016.
  26 Oct 2016   6m49s 4 465 0
Insights from Tanzania: New Regulatory Challenges and Opportunities in Digital Finance
Description: Mobile network operators are working in partnership with banks in Tanzania to offer a new array of digital financial services such as credit and savings for customers. Already Tanzania is a world leader in allowing consumers to easily transfer money and make payments from one mobile account to another, regardless of network provider. As these digital financial services boom, the Tanzanian government is racing to put in place a regulatory framework that will protect consumer safety and ensure a sound financial system. This video premiered at the Third GPFI Conference on Standard-Setting Bodies and Innovative Financial Inclusion, hosted by the Financial Stability Institute at the Bank for International Settlements in Basel, Switzerland, on 26–27 October 2016.
  26 Oct 2016   4m59s 6 707 0
Insights from China: New Regulatory Challenges and Opportunities in Digital Finance (Mandarin)
Description: Watch this video in English here: https://youtu.be/w800y5tvUlE The explosive growth of digital finance in China has broadened access to basic financial services. Online lending via peer networks has grown tenfold in the past two years by matching a new generation of borrowers with investors lured by the promise of higher returns. But the collapse of the online lending platform Ezubao, which allegedly defrauded investors of $7.6 billion, exposed the huge risks in this new market. The Chinese government is developing a new regulatory framework designed to protect consumers using digital finance, in what could prove a model for other countries seeking to foster innovation while limiting consumer risks. This video premiered at the Third GPFI Conference on Standard-Setting Bodies and Innovative Financial Inclusion, hosted by the Financial Stability Institute at the Bank for International Settlements in Basel, Switzerland, on 26–27 October 2016.
  26 Oct 2016   6m47s 2 104 0
New Regulatory Challenges and Opportunities in Digital Finance (Full Version)
Description: Digital technologies are revolutionizing access to finance, connecting hundreds of millions of poor people worldwide to formal financial services for the first time. Web-based products and mobile applications allow them to easily and cheaply store money safely in tiny amounts, pay bills, make transfers, access credit, buy insurance and build savings. But much of the growth in new financial services is outside the traditional banking and insurance sector and the regulations designed for it, presenting new challenges for regulators over how best to protect consumers and the financial system while allowing innovation to flourish. This video shares insights from two major markets, China and Tanzania. This video premiered at the Third GPFI Conference on Standard-Setting Bodies and Innovative Financial Inclusion, hosted by the Financial Stability Institute at the Bank for International Settlements in Basel, Switzerland, on 26–27 October 2016.
  26 Oct 2016   11m49s 5 802 0
Leading Customer Centric Transformation
Description: The journey to customer centricity is often driven by a strong leader working together with employees to embed a culture of customer centricity. This video features two key figures that have successfully led and implemented a customer centric business model in their organizations. Claire Burns, Chief Customer Officer of MetLife discusses her company’s values and work focused on customer centricity and Ramesh Ramanathan, Founder and CEO of Janalakshmi a microfinance institution in India shares some of the successful ways they have put the customer at the forefront of their work.
  03 Oct 2016   6m2s 4 351 0
Customer Perspectives: Kenya
Description: This video is a part of CGAP’s ethnographic customer research focused on understanding the challenges and hopes of low-income customers in Kenya and Côte d’Ivoire. Through such studies, CGAP aims to develop guidance for financial service providers on how to respond to, empower and create value for their customers.
  03 Oct 2016   5m1s 0 48 0
Customer Perspectives: Côte d'Ivoire
Description: This video is a part of CGAP’s ethnographic customer research focused on understanding the challenges and hopes of low-income customers in Kenya and Côte d’Ivoire. Through such studies, CGAP aims to develop guidance for financial service providers on how to respond to, empower and create value for their customers.
  03 Oct 2016   5m8s 0 49 0
Webinar | Customer Segmentation: Design & Delivery
Description: This webinar, recorded in September with SPTF, covered the design and delivery of customer segmentation work. Included are example cases from CGAP's work, sharings by webinar participants, and a preview of CGAP's forthcoming Customer Segmentation Toolkit. Download the slide deck at https://goo.gl/K0Hojf Learn more at http://www.cgap.org and http://www.sptf.info.
  03 Oct 2016   48m55s 1 81 0