With humanitarian crises increasing in number and intensity, OCHA built on the experience of responding to the Haiti earthquake and Pakistan floods in 2010 to get its basic coordination functions right. Lines of accountability between field operations and headquarters were streamlined and strengthened, and rapid response capacity was enhanced and deployed. Reducing the field vacancy rate was prioritized, and all field operations focused on delivering high-quality results in OCHA’s three core areas: operational coordination, information management and humanitarian financing.

Link: OCHA Annual Report 2011