Call for CVs: Consultancy-Camp Manager

from International Organization for Migration
Closing date: 25 Jan 2017

Position title: Camp Manager

Duty station: Bentiu, South Sudan

Type of Appointment: Consultancy, 3 months with possibility of extension


As of January 2016, IOM is taking over site management of the Bentiu PoC, in Unity State. Site Management in a PoC area encompasses those activities that focus on

i) coordination and monitoring of services (provided by UN and NGO actors) in accordance with agreed standards (as defined and agreed by the CCCM Cluster and UNMISS considering constraints associated with the PoC areas)

ii) establishing governance and community participation/mobilization mechanisms.

iii) maintenance and care of site infrastructures managed by humanitarian partners.

iv) Follow up and coordination with RRP / RCO for UNMISS managed infrastructure, including but not limited to perimeter, gates and drainage.

v) managing information: collating and disseminating daily indicators, responding to specific requests by partners, liaising with IM partners and.The overall aim is to raise the living standards in the camp-like setting and to enable IDPs to enjoy access to their basic rights.

The site manager should coordinate with the CCCM State focal point, in order to ensure equitable provision of services amongst different camp-like settings in the same state, and as much as possible, across states.

Under the overall supervision of the Head of Operations and direct supervision of the CCCM Coordinator, in coordination with the relevant units, the incumbent is accountable for ensuring:

Core functions/ responsibilities:

  1. Coordinate with the site authorities (UNMISS, RRP / RCO or local government) and liaise with them on behalf of all humanitarian actors and service providers working on the displacement site; **

  2. Establish and maintain effective intra-site coordination mechanisms and facilitate participation in inter-site coordination activities.

  3. Establish and ensure a transparent system of management including the coordination and monitoring of services (delivered by NGOs and others) and other activities in accordance with agreed standards

  4. Establish site governance and community participation/mobilization mechanisms within sites, with particular emphasis on women’s decision-making role, on persons with specific needs (such as the elderly and the physically-challenged), youth and minority groups;.

  5. Participate in site design and site infrastructure development in coordination with partner actors;

  6. Ensure clarification of roles and responsibilities amongst stakeholders in the site, for maintenance of site infrastructure with a focus on sustainability and community/local government ownership, whilst remaining cautious of developments that would encourage settlement.

  7. Promote accountability of humanitarian actors towards site population through the utilization of multiple communication channels and methods (Site Committees, Notice Boards, Broadcasts, complaint desks etc.) Set up an information management system in the site, including the collection and the supply of data and the transparent sharing of the information.

  8. Promote self-determination of the site population; lead the discussion on transitional or durable solutions with all stakeholders; actively engage local authorities;

Specific responsibilities:

  1. Participate in the development and adoption of contextualised guidelines, policies and standards to apply in sites.

  2. Set up or improve (where existing) site committees in all relevant sectors, and make sure that proportional representation is made for men/women, boys/girls, minority groups, and persons with specific needs.

  3. Promote and facilitate accountability towards displaced population including through setting up of a complaints and feedback mechanism which promotes accountability

  4. Promote and facilitate a participatory approach in all stages (needs assessment, planning, implementation, monitoring and evaluation)

  5. Support the development of effective referral mechanisms in close collaboration with relevant stakeholders.

  6. Follow-up and contribute to ensuring that the site committees act and behave according to the agreed Code of conduct.

  7. Ensure that the displaced are aware of the assistance and services available in the site and how to access them; distribution points should be accessible and distribution mechanism should take into consideration groups with specific needs to minimize chances of violence, abuse and exploitation.

  8. Promote strategies to build and strengthen confidence within communities and the groups living in the site and between site residents and surrounding communities and favor a peaceful coexistence.

  9. Support with the registration of site populations, paying particular attention to gender, age and diversity dimensions.

  10. Protect the interests of the population of the site towards the site authorities, service providers and other stakeholders, and ensure there is a link amongst them

  11. Oversee the identification of information gaps, and the design of a complementary/consistent assessment, monitoring and evaluation of activities at site level to avoid the duplication of services and gaps in the assistance provided and the protection of the displaced population, and refer to partners with capabilities to take action; document their commitment to respond.

  12. Participate in joint selection, planning and development of sites in accordance with international standards and guidelines.

  13. Contribute to joint contingency planning.

  14. Provide, where possible, specific assistance to fill the gaps in the supply services needed.

Secondary responsibilities:

  1. Make sure that the site population and where relevant the host communities are regularly informed of relevant information and that they are involved in needs assessment, delivery of protection/assistance and development/implementation of durable solutions

  2. Assist in the development of a site closure and phase-out strategy in the first phase of the response, with the CCCM Cluster and the relevant partners and ensure it is adapted to specific context.

  3. Evaluate the environmental impact of the site and the nearby hosting community: assess the negative impacts on environment as well as activities which could prevent or reduce such impacts.

  4. Provide basic site management training to community leaders including women, minority groups, and persons with specific needs, embedded in leadership structures and participating in decision-making.

  5. Ensure transparent site governance and effective access to justice for site residents that conforms to relevant human rights standards;

  6. Ensure environment protection and mitigation of negative impacts on the ecological habitat.

  7. Ensure that that services provided build on local capacities;

  8. Ensure that assessments are done in a coordinated manner in the site;

CCCM cluster related specific responsibilities

  1. In addition to the general and key responsibilities, a Site Manager takes on specific tasks within the CCCM Cluster, particularly in relation to the CCCM State Focal Point and the CCCM Cluster Leads. The site manager needs to commit and acknowledge these responsibilities in the interest of an efficient joint response. Represent the interests of the cluster in discussions and coordination meetings at the site level;

  2. Map and track “who is doing what, where, when” within the site;

  3. Referring issues that cannot be resolved at the site level to the CCCM lead agencies

  4. Assisting the Camp Coordination/Cluster Lead Agency in defining the standards and indicators that are to be applied in this particular response.

  5. Communicate 4Ws information and the DTM to the CCCM State focal point;

  6. Disseminate relevant policy guidelines and technical standards developed by the CCCM Cluster co-leads;

  7. Support the CCCM Cluster in capacity building initiatives and training programs.

  8. At site level, organise and implement, and/or supervise and monitor agreed upon action taken on the site down-sizing, transition and closure. :

Desirable Competencies:


  • Creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA)
  • Accepts and gives constructive criticism
  • Follows all relevant procedures, processes, and policies
  • Meets deadline, cost, and quality requirements for outputs
  • Monitors own work to correct errors
  • Takes responsibility for meeting commitments and for any shortcomings


  • Delivers on set objectives in hardship situations;
  • Effectively coordinates actions with other implementing partners;
  • Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.

Emergency Crisis

  • Works effectively in high-pressure, rapidly changing environments;
  • Coordinates actions with emergency response actors and making use of coordination structures;
  • Supports adequate levels of information sharing between internal units, cluster partners, IOM and other emergency response actors;
  • Establishes and maintains effective relationships with implementing partners;
  • Makes correct decisions rapidly based on available information. *Desirable Qualifications and Experience


  • Master’s degree in International Relations, Political Science, Business or Public Administration, Humanitarian Affairs, Conflict Studies or a related field from an accredited academic institution with five years of relevant professional experience; or
  • University degree in the above fields with seven years of relevant professional experience.


  • Experience in camp management or coordination within an international organization;
  • Experience in return and reintegration of vulnerable persons;
  • Experience working with a numbers of staff and multi-component programmes;
  • Experience working in hardship stations;
  • Solid computer skills, including proficiency in MS Office package (Office, Excel, Power Point, Outlook), internet and Email.


Fluent English

How to apply:

Interested candidates are required to submit a letter of motivation and curriculum vitae to below email address. Please indicate the position title on the subject line while sending your application.


Women are highly encouraged to apply.