FOREWORD
2011 was an important year for the humanitarian community and for OCHA. There was barely a moment when our community was not faced with a relentless series of natural disasters, political crises and chronic emergencies.
But in the midst of this, we achieved something quite remarkable. At the end of December, humanitarian response partners, UN agencies, NGOs and the International Red Cross/Red Crescent Movement agreed on a series of reforms that focused on making our response efforts faster and more effective.